Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,827 reviews
5 stars
762
4 stars
359
3 stars
254
2 stars
124
1 star
328
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness and Safety
Customers expressed concerns about cleanliness and safety, mentioning drug use outside and unsanitary conditions inside the restaurant.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Food Quality
While some customers enjoyed the food, others complained about cold or stale items, indicating inconsistency in food quality.
Staffing Issues
Several reviews pointed to understaffing as a contributing factor to slow service and poor customer experiences.
- NANAWID ABDULLAH ALIZAIOct 26, 20252.0So slow
- FFFreddy FloresSep 24, 20251.0There is people doing drugs outside the doors of this McDonald’s. Do not go to this McDonald’s, If possible go else where. I informed the staff of what was going on outside. All they did is walked out seen what they were doing and walked back in. Keep in mind I’m with 2 kids of my under 13yrs old but old enough to understand what the people were doing. So disappointed in this staff
- PCPablo CerratoSep 4, 20251.0I feel sick every time I eat McDonald's.
- CCCesar CamposAug 30, 20251.0No complete order? Answer phone call later
- JHJames HopkinsAug 21, 20255.0Sometimes you just gotta bring that old thing back 💯 Double Cheese Burger 🍔 😋 please
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's Garden Grove location?
McDonald's in Garden Grove is open daily from 4:00 AM to midnight, except on Friday and Saturday when it is open 24 hours.
Does this McDonald's offer 24-hour delivery service?
Yes, delivery is available 24/7 every day at this location.
What services are provided at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via mobile apps?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
Is drive-thru service available at this McDonald's? What are the hours?
Yes, drive-thru is available daily, generally from 4:00 AM to midnight, but open 24 hours on Fridays and Saturdays.
What nearby places can I visit along with McDonald's at 13971 Harbor Blvd?
Nearby you can visit Cafe 168 for coffee or drinks, Harbor Spa for massage therapy, and Harbor Family Dental for dental care, making it convenient to combine errands or relaxation with your visit.
Are there other dining options near McDonald's in Garden Grove?
Yes, nearby dining options include SUBWAY for sandwiches, Harbor Pizza for American and pizza dishes, and Ruiji Sichuan Cuisine for Chinese food.
Where can I find automotive services near this McDonald's location?
Nearby automotive services include O'Reilly Auto Parts for accessories, Mr Ds Automotive for repairs, Fast Lube 'N Go for oil changes, and 76 gas station for fuel.
Are there convenience stores or other retail shops close to McDonald's?
Yes, Circle K convenience store with fuel services, Cricket Wireless mobile store, and Princess Jewelry Pawn shop are nearby for your shopping needs.