Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,617 reviews
5 stars
702
4 stars
329
3 stars
216
2 stars
112
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff, indicating a need for better training and management.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty restrooms and tables, suggesting inconsistency in maintenance.
No Refills Policy
A common complaint was the lack of drink refills, which frustrated many customers who were unaware of this policy.
Staff Positivity
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.
- TNThanh Nguy2 days ago2.0Sadly they removed their play place. Food was typical McDonald’s food. Staff were rude but that seems to be normal now at McDonald’s. Overall nothing special and likely won’t be coming back to this location.
- JDJeremy DuhnNov 16, 20251.0Apparently they don't bring your food to you anymore when you have a locator. Out of soda completely too.
- SSShela SantosNov 12, 20251.0Drive-thru. 5:31pm. We go to this McDonald's almost 3 to 4 times a week. Always had a bad experience with Mario. Thankfully, he is no longer there. This Mcdonalds always serve hot food. That's why I keep coming back here. Some of the crew are friendly. But today, I waited about 5 minutes at the speaker. I kept saying hello, but nobody answered, and when someone finally answered, she said give me a minute in an aggressive tone. Just pure rudeness the whole time of taking my order. She said to pay at the second window. I stopped first at the first window, but the lady and Draven didn't open the window, so I drove to the 2nd window. When I'm giving my card to pay, Draven asks me to go around again and pay at the first window. Working in service but rude to customers
- MTMia TrinhOct 30, 20251.0spent hours waiting for my food but didn't receive it
- PJPHRANKEY JOct 3, 20255.0Mcd's food is about the same at every location, but the staff it what makes each visit unique. DRAVEN and the rest of the staff at this McDonald's are so cool. Very helpful and always with a good spirit. McDreamy iced coffee light ice.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's, Garden Grove location?
The drive-thru is open daily from 5:30 AM to 11:30 PM.
During what hours is delivery available?
Delivery is available every day from 6:00 AM to 10:30 PM, with extended hours until 10:45 PM on Friday and Saturday.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, or Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, no-contact delivery, and mobile ordering via the McDonald's App.
Where is McDonald's in Garden Grove located?
It is located at 11171 Garden Grove Blvd, Garden Grove, CA 92840, USA.
Can I download a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining here?
Nearby spots include Song Long Bakery and Cafe for bakery items and coffee, Del Taco for Mexican fast food, and Phuc Long Coffee and Tea for coffee and bubble tea.
Are there any nearby health-related services customers might find useful?
Yes, nearby health services include the Dental Hygiene Clinic and Victoria D Duong DC for chiropractic and acupuncture.
Is there a nearby place where I can buy groceries or liquor?
Yes, Ballys Liquor & Grocier is close by and offers liquor, groceries, and fashion accessories.
How can I find this McDonald's if I am using public transit or visiting nearby landmarks?
You can use the Garden Grove Boulevard address and nearby landmarks such as Song Long Bakery and Cafe and Del Taco to locate the McDonald's; these local businesses can help orient you in the area.