Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,634 reviews
5 stars
707
4 stars
330
3 stars
217
2 stars
114
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and inattentive staff, with several mentioning poor management and lack of customer service.
Food Issues
Numerous complaints about incorrect orders, missing items, and food quality, including cold or poorly prepared meals.
Refills Policy
Customers expressed dissatisfaction with the lack of drink refills, which has become a significant point of frustration.
Cleanliness
While some noted cleanliness in certain areas, others reported dirty restrooms and tables, indicating inconsistency in maintenance.
Speed of Service
Several reviews highlighted slow service times, particularly during busy hours, leading to long waits for food.
- GTGavin Trask2 days ago1.0The crew is friendly, but as McDonald’s keeps pushing its marketing forward, the prices continue to rise while the portions get smaller. The side options are still pretty limited, but the fries remain consistently good. Warning: it this specific location, it gets extremely busy in the mornings, so plan ahead, sometimes by as much as 30 minutes.
- SQSam Questead2 days ago1.0It’s been a while since I’ve actually gone inside a McDonald’s, and this visit was disappointing. There’s no PlayPlace here like before. This location definitely needs more staff. Customers were waiting in line for 5–10 minutes with no cashier at the counter. My order was just a large fry and a large Coke, yet I still waited over 15 minutes and it hadn’t even been served. Overall, the place feels understaffed and poorly managed.
- MMMartin M5 days ago1.0Sadly they removed their play place. Food was typical McDonald’s food. Staff were rude but that seems to be normal now at McDonald’s. Last week, I came here with my daughter. 20 minutes for a simple order? Last time I go to this one.
- KRKim Randall5 days ago1.0The workers are too busy to offer help, and you practically have to interrupt them mid conversation with other customers just to get their attention. There are no free refills, and they don’t bring the food to your table. A big warning for students (Bolsa Grande HG): none of the outlets are working. At most McDonald’s locations, I can bring my laptop and charger without any issues, but not here.
- AAAJan 3, 20261.0If you want to spend your time waiting forever to get a little bit of service, here's your place to go! You will be entertained by teenagers and young adults screaming at each other from behind the service counter. Mayra & this young Asian boy are leaned over the counter pretending to open a to go bag while scrolling on their phone. Your entertainments doesn't stop there. The self proclaimed "manager" which is a young man with a black hoodie on, will yell back at the staff about a "6 7 meme" while also not putting his foot down towards his staff members about their lack of work.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's, Garden Grove location?
The drive-thru is open daily from 5:30 AM to 11:30 PM.
During what hours is delivery available?
Delivery is available every day from 6:00 AM to 10:30 PM, with extended hours until 10:45 PM on Friday and Saturday.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, or Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, no-contact delivery, and mobile ordering via the McDonald's App.
Where is McDonald's in Garden Grove located?
It is located at 11171 Garden Grove Blvd, Garden Grove, CA 92840, USA.
Can I download a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places I can visit before or after dining here?
Nearby spots include Song Long Bakery and Cafe for bakery items and coffee, Del Taco for Mexican fast food, and Phuc Long Coffee and Tea for coffee and bubble tea.
Are there any nearby health-related services customers might find useful?
Yes, nearby health services include the Dental Hygiene Clinic and Victoria D Duong DC for chiropractic and acupuncture.
Is there a nearby place where I can buy groceries or liquor?
Yes, Ballys Liquor & Grocier is close by and offers liquor, groceries, and fashion accessories.
How can I find this McDonald's if I am using public transit or visiting nearby landmarks?
You can use the Garden Grove Boulevard address and nearby landmarks such as Song Long Bakery and Cafe and Del Taco to locate the McDonald's; these local businesses can help orient you in the area.