Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Garden Grove,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
755 reviews
5 stars
348
4 stars
133
3 stars
92
2 stars
58
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Food Quality
Mixed reviews on food quality; some enjoyed the chicken while others reported issues with dryness and lack of flavor.
Cleanliness
Multiple complaints about cleanliness, particularly in restrooms and dining areas, with some noting significant cleanliness issues.
Pricing
Customers expressed concerns about high prices relative to portion sizes and food quality, with some feeling it was not worth the cost.
- DHDonna Holm1 day ago3.0The food was great — that Street Corn salad rocks! The chips included with the combo meal were crispy and warm, even though a small serving. The counter-man was friendly and efficient. The iced tea was fresh brewed. There is a lot of good here. One major drawback, the thing that bursted this property down from 5 to 3 stars, is the restroom. It is adequate for the purpose, but it is obvious that cleanliness and maintenance are not priorities. Sunday afternoon, 1 o’clock-ish, no paper towels, soap almost empty, fixtures falling off the walls. So, okay, but not reassuring in a restaurant situation, where you want to know that the employees value clean hands!
- DRDave RomeroDec 30, 20254.0Service was fast and food was good. The music inside was super loud though. Not a pleasant dine in experience.
- EPEduardo PalacioDec 28, 20255.0$5.00 for baol
- TGT GeeDec 7, 20255.0German is the best. Goes above and beyond. Great friendly attitude
- MMMariana MirandaOct 28, 20253.0Ordered the mix 12 piece and barely any meat, all bones.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Garden Grove?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM from Monday through Sunday.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco specializes in Mexican cuisine with a focus on fire-grilled chicken and authentic Mexican entrees.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service to customers.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or online through their quick order link.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer catering and drive-through services?
Yes, the restaurant offers both catering services and has a drive-through option for convenience.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Where is El Pollo Loco located and how can I contact them?
El Pollo Loco is located at 12909 Harbor Blvd, Garden Grove, CA 92840. You can contact them by phone at +1 714-530-9715 or email at epl5340@elpolloloco.com.
What dessert options are nearby that I can visit after dining at El Pollo Loco?
After your meal, you can visit Berry's on Top, a frozen yoghurt and ice cream shop located near El Pollo Loco, for a sweet treat.
Are there any convenient services near El Pollo Loco to enhance my visit?
Yes, nearby are services such as The UPS Store 6803 for shipping and printing, and Rite Aid for pharmacy and convenience needs, making it easy to run errands before or after dining.
Is there a driving school close to El Pollo Loco where I can take lessons?
Yes, A1 Driving and Traffic School, a specialty driving school, is located near El Pollo Loco in Garden Grove.