Customers generally enjoyed the ice cream and desserts, but there were mixed reviews about the food quality, with some stating it has declined.
Service Experience
While many praised the friendly and prompt service, there were several complaints about poor service, including long wait times and incorrect orders.
Pricing Concerns
Some customers felt that prices were high for the portion sizes and quality, leading to dissatisfaction.
Cleanliness Issues
There were reports of cleanliness problems, particularly with the bathrooms and food handling.
Drive-Thru Convenience
The drive-thru was noted as a convenient option, but some customers experienced long wait times and issues with order accuracy.
ZA
Zaiden Alleny
Oct 9, 2025
5.0
I loved how quickly the food was prepared without compromising the quality.
CC
Cathy
Sep 27, 2025
5.0
Love this place
ML
Miguel Lavie
Aug 30, 2025
4.0
Great cheesecake ice cream and friendly service
KO
Kieli Ogan
Aug 1, 2025
5.0
Very yummy I’d have it every day if I could.
DC
David Casey
May 30, 2025
5.0
Dairy Queen hits the spot when it’s hot . I’m always glad I went . They have great customer service, and the quality of their products are always exceptionally good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Garden Grove offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 12510 Valley View St, Garden Grove?
They are open daily from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer facilities for families and children?
Yes, the restaurant is family-friendly with booster seats, high chairs, and welcomes children.
Is outdoor seating available at this Dairy Queen location?
Yes, they have outdoor seating available for customers.
Can I order food online or through an app for this Dairy Queen location?
Yes, you can order pickup online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Is there a drive-thru service at the Dairy Queen Grill & Chill in Garden Grove?
Yes, this location offers a convenient drive-thru service.
Does this Dairy Queen location provide free Wi-Fi to customers?
Yes, free Wi-Fi is available in the restaurant.
Which nearby coffee shops can I visit before or after dining at Dairy Queen?
You can visit River Pulse, Starbucks, or Blue Mountain Bagel Co, all nearby coffee shops where you might enjoy a beverage or snack.
What nearby entertainment options are available close to Dairy Queen Grill & Chill?
Century Stadium 25 Theatres is close by, where you can enjoy movies before or after your meal.
Are there any nearby health or beauty services customers can access when visiting this Dairy Queen?
Yes, K4 Nail Spa and Roots and Mane hair salon are nearby for beauty treatments, while Orange County Vision Center and Level Up Physical Therapy offer health services.