Feedback indicates a significant number of customers experienced rude and unwelcoming service from staff, with many citing poor attitudes and lack of acknowledgment.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the store.
Food Quality
While many customers enjoyed the ice cream and desserts, there were complaints about the quality of food items, describing them as bland or improperly prepared.
Long Wait Times
Several customers reported long wait times both in line and for their orders, leading to frustration.
Inconsistent Experience
The overall experience varied greatly, with some customers praising the service and food while others reported significant dissatisfaction.
MP
Mayra Pabon
4 days ago
5.0
This is the closest DQ to us we live by LAX and it never disappoints
EE
Emily Esteban
Jan 5, 2026
5.0
My boyfriend brings me all the time when im craving ice cream. They never miss! We usually get helped out by Erik. He always does a great job and has amazing customer service! Will continue coming here!
KM
Kevin “REBEL2THEGRAVE_” Mayorga
Jan 5, 2026
5.0
This is my go to Dairy queen! They never mess up my order and there are quick too!
HH
Henry
Dec 4, 2025
5.0
Great cashier and staff, very friendly. The food was good.
SL
Sarah Lang
Oct 24, 2025
1.0
Hello, review is based on the staff....Linda. She was very unwelcoming to not only myself but my student with special needs. She ignored me several times as she walked past me at the register, her tone was dismissive and used sarcastic phrases when talking to us. Does not look at all appetizing. She literally just brought this out.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Garden Grove, CA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 13004 Harbor Blvd, Garden Grove, CA 92843-1716.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer outdoor seating and family-friendly amenities?
Yes, they provide outdoor seating, are family-friendly, and welcome children, with restrooms available on-site.
Can I order online from Dairy Queen Grill & Chill Garden Grove?
Yes, you can place an order online for pickup via their official website.
Is there a way to get exclusive deals at Dairy Queen Grill & Chill?
Yes, download their app to access exclusive deals and mobile ordering rewards.
What other fast food options are near Dairy Queen Grill & Chill at 13004 Harbor Blvd?
Nearby fast food options include Carl's Jr. and Subway, offering additional choices for meals in the area.
Are there any banks or financial services close to Dairy Queen Grill & Chill for convenience?
Yes, nearby financial services include SchoolsFirst FCU Garden Grove Branch, Speedy Cash, TitleMax Title Loans, and MVP Car Title Loan - Garden Grove.
What other dessert shops are near Dairy Queen Grill & Chill for ice cream lovers?
Nearby dessert spots include Baskin-Robbins and Sak Donuts, perfect for those looking for additional sweet treats.
Are there any notable nearby restaurants where I can enjoy different cuisines before or after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Pho Nam Dinh Restaurant (Vietnamese and Chinese cuisine), King Harbor Seafood Restaurant (Asian cuisine), Blazin Shabu Shabu (Chinese and Japanese cuisine), and Sabroso Mexican Grill for Mexican dishes.