Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
13004 Harbor Blvd, Garden Grove, CA
92843-1716, United States
Hours
Reviews
3.8
768 reviews
5 stars
376
4 stars
145
3 stars
92
2 stars
49
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unwelcoming staff, with many customers expressing dissatisfaction with the service they received.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and unsanitary conditions reported.
Food Quality
While many enjoyed the ice cream and desserts, there were complaints about the quality of the food, describing it as bland or improperly prepared.
Long Wait Times
Customers frequently mentioned long wait times both in line and for their orders, leading to frustration.
Inconsistent Experience
The overall experience varied greatly, with some praising the service and food while others reported significant issues.
- SLSarah LangOct 24, 20251.0Hello, review is based on the staff....Linda. She was very unwelcoming to not only myself but my student with special needs. She ignored me several times as she walked past me at the register, her tone was dismissive and used sarcastic phrases when talking to us. Does not look at all appetizing. She literally just brought this out.
- MRMatt ROct 22, 20255.0No issues pickup wise. Liked the pumpkin pie blizzard.
- LELayan ElzeinSep 30, 20251.0I went here 2 years ago the staff is very rude and rushes food and also this dq was a hour from my house pls make a dq GRILL AND CHILL near Glendale/burbank I promise I will buy every week anyways pls fulfill my wish the food was good and pls respond and answer
- CACody ArnoldSep 21, 20255.0Always makes the best ice creams around!
- JMJasmine MAug 1, 20253.0Ice cream and other desserts are good, other food is pretty bad though, really bland and soggy. I can't believe they even call what they have texas toast. The texans would be offended. Just get the dessert, eat food somewhere else. My food also definitely didn't come with the gravy that is being advertised in the ads.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Garden Grove, CA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 13004 Harbor Blvd, Garden Grove, CA 92843-1716.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer outdoor seating and family-friendly amenities?
Yes, they provide outdoor seating, are family-friendly, and welcome children, with restrooms available on-site.
Can I order online from Dairy Queen Grill & Chill Garden Grove?
Yes, you can place an order online for pickup via their official website.
Is there a way to get exclusive deals at Dairy Queen Grill & Chill?
Yes, download their app to access exclusive deals and mobile ordering rewards.
What other fast food options are near Dairy Queen Grill & Chill at 13004 Harbor Blvd?
Nearby fast food options include Carl's Jr. and Subway, offering additional choices for meals in the area.
Are there any banks or financial services close to Dairy Queen Grill & Chill for convenience?
Yes, nearby financial services include SchoolsFirst FCU Garden Grove Branch, Speedy Cash, TitleMax Title Loans, and MVP Car Title Loan - Garden Grove.
What other dessert shops are near Dairy Queen Grill & Chill for ice cream lovers?
Nearby dessert spots include Baskin-Robbins and Sak Donuts, perfect for those looking for additional sweet treats.
Are there any notable nearby restaurants where I can enjoy different cuisines before or after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Pho Nam Dinh Restaurant (Vietnamese and Chinese cuisine), King Harbor Seafood Restaurant (Asian cuisine), Blazin Shabu Shabu (Chinese and Japanese cuisine), and Sabroso Mexican Grill for Mexican dishes.