Chipotle Mexican Grill

3.8
355 reviews
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Business Details

9737 Chapman Ave, Garden Grove, CA
92841, United States
(714) 590-1258
https://locations.chipotle.com/ca/garden-grove/9737-chapman-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2545
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About

Fast Food RestaurantMexican Restaurant
Chipotle Garden Grove Promenade is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9737 Chapman Ave, Garden Grove, CA
92841, United States

Hours

Reviews

3.8
355 reviews
5 stars
177
4 stars
64
3 stars
41
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several reviews highlighting poor attitudes and lack of training.

Portion Sizes

Numerous reviews mentioned that portion sizes were smaller than expected, with complaints about stinginess in serving meat and other ingredients.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others reported issues with freshness and undercooked ingredients.

Cleanliness

The location was noted for being clean by some customers, but there were also complaints about hygiene practices among staff.
  • AG
    Amadeus Gonzalez
    Jan 2, 2026
    1.0
    Stingy portions. Might as well just get rice and beans only
  • AA
    Aztlan
    Dec 25, 2025
    5.0
    The staff is friendly and the burritos are delicious
  • CV
    Cynthia V.
    Dec 21, 2025
    1.0
    8pm no line. the kid with glasses doesn’t listen. i said bowl with white rice twice then he looked at me and said white or brown. i already knew it was gonna be some bs. i was asking for side queso and he was already trying to put it in the bowl so i had to raise my voice and make a cup motion. the brat gave me half me a half scoop of my protein didn’t give me extra lettuce like i asked. so much space in my bowl this shit is light and a waste of $20. train them better
  • IR
    Irene Rockwell
    Dec 13, 2025
    5.0
    Taking Chipotle to my pregnant daughter in Hawaii. Andrew, the manager, was a great help and super nice!! Thanks for helping out!
  • JJ
    Jacque
    Nov 30, 2025
    5.0
    This chipotle had low reviews on yelp but my kids really wanted to stop so we did. I don’t know what people were fussing about. The location is super clean, the food was really fresh and the staff were friendly and helpful. What more could you ask for? Lots of vegetarian options 🌱
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Garden Grove Promenade?

Chipotle Mexican Grill at Garden Grove Promenade is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill Garden Grove Promenade located?

It is located at 9737 Chapman Ave, Garden Grove, CA 92841, United States.