Brand Certified
El Pollo Loco
4.0(573 reviews)
Certified by El Pollo Loco • Apr 26, 2026
Business Details
12121 Brookhurst St, Garden Grove, CA
92840, United States
Certified by El Pollo Loco • Apr 26, 2026
(714) 638-5862
Certified by El Pollo Loco • Apr 26, 2026
https://restaurants.elpolloloco.com/ca/garden-grove/12121-brookhurst-st
Certified by El Pollo Loco • Apr 26, 2026
About
Certified by El Pollo Loco • Apr 26, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Garden Grove,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 26, 2026
Hours
Certified by El Pollo Loco • Apr 26, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:30 AM - 9:30 PM
Reviews
4.0
573 reviews
5 stars
314
4 stars
108
3 stars
54
2 stars
22
1 star
75
- RDraul diazApr 14, 20262.0The chicken it's cold and dry. The place smells like Old building don't waste your time and money
- TGThis GuyApr 14, 20261.0After multiple visits 6 out of 10 times when i order the 8 pcs chicken only. They give me day old chicken left over from the day before. Avoid this place and the one on Harbor blvd as well. This place being the worst! If you want fresh chicken go to the one on ball rd / Euclid.
- MEmiguel encinasApr 11, 20261.0Came to pick a salad was told they don’t have any cashiers and no food. I asked when would they be open and was told idk really sucks l.
- NNNo1 No1Apr 4, 20262.0So I go in and all they have are those PESKY kiosks --- so I use them and then when I go to pay --- with the cash insertion machine right in front of me, there is 🚫 prompt to pay in CASH! I tell the worker and she goes, oh yeah you can't use cash on that one . . . so five (5) minutes of my like, I won't ever get back! I then tell her to just print the ticket of my order, but no she has to ask me all the questions that the DARN kiosk did! 🤬 Then when I ask for an extra Creamy Cilantro, she tells me it costs EXTRA! 🤯 So I pay 10+ bucks for my meal and I CAN'T even get an extra sauce! And I 🤎 the chicken tostada but in has shrunk drastically over the years --- the tortilla bowl got shorter and now they don't even fill it up to the top. All it is filled with is rice, beans lettuce, a small dollop of sour creme and (get this) six (6) pieces of chicken for over 10 dollars! Not worth it. At least fill it to the top with a good heaping of lettuce, please! 🙏🏼 Cue the photo now . . .
- SRSergio RosasMar 30, 20261.0I had a very disappointing experience. There were about six employees and the manager working, the restaurant was completely empty, and yet my order was still made incorrectly. With that many staff and no rush, I expected much better attention to detail. It’s frustrating to receive the wrong order under those circumstances, and it really reflects a lack of care and organization. I hope they improve their service and accuracy.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Garden Grove?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service to its customers.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order food through the El Pollo Loco app available on the Apple App Store or directly via their online ordering link.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa as payment methods.
Does El Pollo Loco have free Wi-Fi available?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Is there a drive-through service available at El Pollo Loco?
Yes, El Pollo Loco provides a drive-through option for your convenience.
Where is El Pollo Loco located in Garden Grove?
El Pollo Loco is located at 12121 Brookhurst St, Garden Grove, CA 92840, US.
What nearby restaurants can I visit around El Pollo Loco?
Nearby you can find Claws Restaurant (seafood and Cajun & Creole cuisine), Jumpa Thai Cuisine (Thai and Asian dishes), and Ha Noi Corner Restaurant (Vietnamese cuisine), which offer great alternatives if you're looking to explore different food options.
Are there any fitness or wellness centers close to El Pollo Loco?
Yes, Curves gym and Global Physical Therapy and Wellness are nearby, so you can enjoy a workout or physical therapy session before or after your meal.
What other services and shops are near El Pollo Loco in Garden Grove?
Nearby, you can find retail stores like T-Mobile for mobile accessories, beauty salons such as TBeyond Hair Salon and Lashes 101, and the Garden Grove Art Academy for those interested in local education and beauty services.
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