McDonald's

3.5
928 reviews
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Business Details

1891 W Malvern Ave, Fullerton, CA
92833, United States
(714) 680-6830
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1891 W Malvern Ave, Fullerton, CA
92833, United States

Hours

Reviews

3.5
928 reviews
5 stars
368
4 stars
182
3 stars
130
2 stars
73
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others are reported as rude and inattentive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns about unsanitary conditions, particularly in bathrooms and dining areas, affecting overall customer experience.

Speed of Service

Inconsistent service speed; many customers report long wait times, especially in drive-thru and during busy hours.

Food Quality

Varied opinions on food quality; while some customers enjoy the food, others report issues with freshness and taste.
  • LF
    Liliana Franklin
    Nov 18, 2025
    2.0
    We normally go to this spot all the time after work but recently the service was terrible. The lady at the window was rude and unfriendly. They messed up our order terribly and the soda was watered down. We love this place but the service today was awful :(
  • EK
    Eric K
    Nov 7, 2025
    3.0
    It’s been a long time since I last visited, and I had a Big Mac, French fries, and Chicken McNuggets. The overall look and texture were good, but the burger patty had a distinct meat smell that made it a bit uncomfortable to eat. Maybe it’s because I haven’t had it in such a long time! Other burger places don’t have that smell. Ordering through the kiosk was very convenient since they bring everything to your table, but the most important thing is definitely the taste. I’ll give it another try next time!
  • FT
    Food Translation
    Oct 11, 2025
    1.0
    I went to order food at this location and one of the employees were in the using the toilet and he didn't even lift up the toilet seat up went all over the seat. So I went to tell the employees about it. They don't seem to care have any remorse. To apologize! That's the worst customer service ever
  • KC
    Kym Cheney
    Oct 7, 2025
    4.0
    The employees are very nice and fast service. Food was pretty good.
  • LL
    Luis Lerma
    Aug 17, 2025
    3.0
    We went too eat there this past Friday and jam packed with middle schoolers and high schoolers and we just decided eat outside in their patio, so we waited about 20 to 25 min for our food but when I went to see our status of our food it was just sitting in the counter for idk how long, that was bad customer service
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1891 W Malvern Ave, Fullerton?

McDonald's is open daily from 5:00 AM to 10:00 PM.

When is the McDonald's drive-thru open?

The drive-thru is open every day from 5:00 AM to 1:00 AM.