McDonald's

3.7
1450 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
119 E Chapman Ave, Fullerton, CA
92832, United States

Hours

Reviews

3.7
1,450 reviews
5 stars
601
4 stars
315
3 stars
252
2 stars
98
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.

Food Quality

Feedback indicated issues with food quality, including overcooked items and stale offerings, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Order Accuracy

Many customers noted frequent mistakes with their orders, including missing items and incorrect food preparation.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow, with long wait times reported by several customers.
  • BB
    BoomHill14
    Nov 6, 2025
    1.0
    They throw away all the breakfast food at 1030 when you gonin at 1025 they will wait to take your order after 1030 so they don't have to serve you breakfast customer service is so bad here they will literally ignore you for the drive through they do not seem to care about the customers inside
  • NN
    nfulfx
    Oct 30, 2025
    5.0
    This McDonald's still has a little of the old vibe remaining in a good way. Still have their soda machine in the lobby unlike other locations. Staff is also available behind the counter and attentive to customers immediately unlike other locations relying entirely on kiosk with an empty lobby.
  • MH
    Maggi Smith Hall
    Oct 14, 2025
    3.0
    They all taste and smell the same!😅🤣😂
  • MW
    Marc Walker
    Oct 14, 2025
    5.0
    They are right next to a high school and college so they are very busy but this McDonald's is a vibe! If you're used to no lines and no one in the restaurant type McDonald's, go to Lone Pine.
  • AD
    Alvaro DeLaCruz
    Sep 23, 2025
    1.0
    Service was great and so was the food. Turns out that they don’t have water at the fountain drinks. I don’t drink soda or juices so I wanted water and it wasn’t available at the fountain drink. So I went to the counter and I asked if they can fill my large drink with water. A young man employee was gonna fill it for me when he was stopped by a young female employee. She told him he needed to charge me for the water. So he told me I needed to pay for a large cup of water. So I told him you just took my order and I paid already for my combo and drink. I told him I don’t drink soda or any kind of juices I would love to have some water. The young lady employee then came and said “ sir you need to pay for the water “ I said yes I know but why should I pay when I paid for a fountain drink. Isn’t a fountain drink cost more than water. She said the water is a different price. So I said to her this is insane I just want water instead of soda with my food. So I apologize when I didn’t have to but that seem to please her so she told the young man employee to fill it with water. This took place September 23 at 6:51 pm. I’m never coming here again.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 119 E Chapman Ave, Fullerton?

McDonald's is open for regular dining from 7:00 AM to 10:00 PM every day, Monday through Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:30 AM until 1:00 AM the next day, seven days a week.