El Pollo Loco

4.2
752 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fullerton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
125 E Imperial Hwy, Fullerton, CA
92835, United States

Hours

Reviews

4.2
752 reviews
5 stars
425
4 stars
181
3 stars
73
2 stars
27
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers reported rude staff while others praised friendly service.

Food Quality

Inconsistent food quality; several customers noted issues with old or poorly prepared food, while others enjoyed their meals.

Cleanliness

Many customers appreciated the cleanliness of the restaurant, highlighting it as a positive aspect.

Portion Sizes

Numerous complaints about small portion sizes and high prices, with some customers feeling they did not receive value for their money.
  • DH
    Doshi Haru
    Dec 29, 2025
    4.0
    They are Rude. No service
  • RR
    Raul “Raw”
    Dec 5, 2025
    5.0
    Can never go wrong with the Crazy Chicken. Pollo loco is 1 of my go tos for lunch in this area.
  • VC
    Vicktor Chicol'S
    Nov 6, 2025
    5.0
    Servicio exlente area muy limpia
  • JC
    Juan Chavez
    Oct 29, 2025
    1.0
    Chicken was old didn't taste good. Pico de gallo Salsa was old funny taste.
  • SR
    Stephanie Rodriguez
    Oct 8, 2025
    1.0
    Horrible food! And to top it off expensive for the sizes of pieces that they give. I bought the fam feast deal and that did not look like a chicken it was more like a chick! The sizes of the pieces were tiny. Coleslaw was hot and rice was hard!

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Fullerton, CA?

El Pollo Loco in Fullerton is open Monday to Friday from 9:30 AM to 10:00 PM, and Saturday to Sunday from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Fullerton?

El Pollo Loco is located at 125 E Imperial Hwy, Fullerton, CA 92835, US.