Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fullerton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
750 reviews
5 stars
424
4 stars
180
3 stars
73
2 stars
27
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including old or poorly prepared items, inconsistent portion sizes, and complaints about specific dishes being dry or tasteless.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and accommodating staff, others reported rude behavior and poor service experiences.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with many customers appreciating the well-maintained dining area and facilities.
Value for Money
Customers expressed concerns about the pricing, often feeling that the portion sizes and food quality did not justify the cost.
Speed of Service
Many patrons noted that the service was fast, with quick food preparation and efficient order handling being a common positive remark.
- VCVicktor Chicol'SNov 6, 20255.0Servicio exlente area muy limpia
- JCJuan ChavezOct 29, 20251.0Chicken was old didn't taste good. Pico de gallo Salsa was old funny taste.
- SRStephanie RodriguezOct 8, 20251.0Horrible food! And to top it off expensive for the sizes of pieces that they give. I bought the fam feast deal and that did not look like a chicken it was more like a chick! The sizes of the pieces were tiny. Coleslaw was hot and rice was hard!
- SSSativa SotoOct 2, 20255.0Great job and there fast
- JTJAVIER TAIZANSep 12, 20251.0Ordered tostada combo dbl chicken . Avocado has a brown color to it . Look like they were barely able to get even a scoop of chicken . Seriously looks like the leftover of whatever they had left …. Disappointing
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Fullerton, CA?
El Pollo Loco in Fullerton is open Monday to Friday from 9:30 AM to 10:00 PM, and Saturday to Sunday from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Fullerton?
El Pollo Loco is located at 125 E Imperial Hwy, Fullerton, CA 92835, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for your convenience.
Is there an app available for ordering from El Pollo Loco?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or online through their ordering link.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment methods.
Does El Pollo Loco have a drive-through for quick service?
Yes, El Pollo Loco in Fullerton has a drive-through service available.
Is Wi-Fi available at the El Pollo Loco location in Fullerton?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
What nearby Mexican restaurants can I visit around El Pollo Loco?
Nearby Mexican restaurants include Molcasalsa Mexican Food and Bandeño Mexican Food, offering a variety of authentic Mexican cuisine to explore.
Are there any coffee shops near El Pollo Loco where I can grab a drink before or after my meal?
Yes, there are two Starbucks locations nearby where you can enjoy coffee before or after your visit to El Pollo Loco.
What other food options are available near El Pollo Loco in Fullerton?
Other nearby food options include Wok & Roll (Asian cuisine), Carl’s Jr. (burger fast food), Robeks Fresh Juices & Smoothies, Crazy Rock'n Sushi, and Straw Hat Pizza.