Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Harbor and Orangethorpe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
358 reviews
5 stars
142
4 stars
66
3 stars
36
2 stars
31
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the restaurant is understaffed, leading to slow service and unprepared food items.
Food Quality
Many reviews highlighted poor food quality, including stale ingredients, small portions, and lack of freshness.
Customer Service
Numerous customers experienced rude or unhelpful staff, with complaints about attitude and lack of training.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several patrons.
Inconsistent Experience
While some customers enjoyed their meals and praised the service, many others reported disappointing experiences, indicating a lack of consistency.
- CPCory PechonDec 22, 20253.0This restaurant is consistently understaffed. They are out of critical items like chicken at noon and 5PM. There aren't enough people working the line, bouncing from food prep to cashier
- RLRichard LeeOct 31, 20251.0Cashier charged extra for chips we didn't order and tried to convince us to just take it instead of canceling the order. Also spilled meat onto lettuce but didn't bother to clean it. Quality and staff control are absolutely hotrible. Ended up just taking the chips we don't eat because the cashier was stubborn. Still want a refund. This is disgusting and an absolute violation of Chipotle's values and health code.
- AMAndrew McDonaldSep 21, 20252.0Came to splurge on a Sunday night dinner and was very disappointed. They were out two of the main ingredients we all like to get. Sunday at 7:20 and they didn't have the basics of brown rice or grilled veggies, I honestly thought better of them as a company.
- SHSarah HawkinsSep 21, 20251.0Very disappointing order bowls and to find out they are out of brown rice. Ok fine get white no biggie. Then they are out of veggies completely also. Asked about how long for veggies the employees words “it will take a while”. Asked if they can substitute guacamole since no veggies and was told no “they won’t let us” proceed to checkout and find the online ordering has it own food kitchen and I asked if they have some veggies the young lady tells me if they are out their out to…. Which I find hard to believe. Very disappointing considering it is a Sunday night dinner time and would think they would be more prepared. They appeared to be fully staffed and when we got there there was only one couple ahead of us.
- NHNathan HooksSep 2, 20251.0Food messy and lack of quantity. Soda had no flavor. Workers didn’t know what they were doing. Messed up multiple times and very skimpy.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Harbor and Orangethorpe?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill at Harbor and Orangethorpe located?
It is located at 101 E Orangethorpe Ave, Fullerton, CA 92832.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Mexican Grill food online.
Yes, you can order online through their official ordering website or the Chipotle app.
What type of cuisine does Chipotle Mexican Grill serve?
Chipotle features a customizable Mexican menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How is Chipotle involved in sustainable and responsible food sourcing?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices and avoids artificial colors, flavors, or preservatives.
How can I earn rewards or get exclusive offers from Chipotle Mexican Grill?
You can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby dining options to Chipotle Mexican Grill at Harbor and Orangethorpe?
Nearby dining options include Jersey Mike's Subs, El Torito, The Habit Burger Grill, In-N-Out Burger, Taco Bell, and Panda Express, offering a variety of sandwiches, Mexican, burger, and Asian cuisine.
Are there convenient places to grab coffee or a dessert near Chipotle?
Yes, nearby you can find Starbucks for coffee, as well as La Michoacana and Sweet Boba Co. for ice cream and bubble tea treats.
What nearby stores or services can I visit around Chipotle Mexican Grill?
Close to Chipotle, you can visit Verizon and T-Mobile stores for mobile needs, Catherines for clothing, and Medpro Services for medical and nutrition services.