Pizza Factory

Reviews

• BM

  Beth Martinez

  4 days ago
  5.0
  The best lunch buffet. The pizza table was full the whole time we were there. Slices are good sizes and the cheese is so tasty.
• RC

  R CC

  Mar 23, 2026
  4.0
  Combo Pizza is very good.
• JJ

  Janine

  Mar 11, 2026
  1.0
  This place sucks! Had a problem with customer service before but gave this place another chance for lunch. Lunch buffet is 11-2 I go in at 1:30 and they said no more lunch buffet. I can’t stand this place anymore
• AA

  aner

  Mar 6, 2026
  2.0
  I called 45 minutes ahead of time and I still had to wait for my food, when I got it, was cold and burnt the only thing that was hot were the cheesy bread and I had to wait and extra 10 minutes for those. My 2 large pizza and bread came out to almost $80 was super expensive and not worth it, I would not be coming back here again, my first time here today and the experience was bad , food ain’t worth it or service
• AM

  Araceli Medina

  Feb 19, 2026
  1.0
  Today is Lent, so we ordered a large cheese pizza. I was sitting right next to my fiancé when he placed the order and clearly heard him say large cheese pizza. He pays, gets back to the car, open the box -- it's pepperoni. Simple mistake, right? Apparently not. When my fiancé went back inside, the owner immediately got defensive and insisted he "specifically heard pepperoni." No apology...No attempt to fix it. Just ego. Instead of correcting the order and taking back the pizza we weren't going to eat, he argued back and forth like a child who refuses to admit they're wrong. Then he had the audacity to offer to sell us a $10 cheese pizza -- as if we should pay extra for his mistake. Asked for a refund and was hit with " I'm the owner and I can't do a refund on something that was YOUR mistake" It was arrogant, prideful, and completely unprofessional. The whole interaction screamed, "I care more about being right than keeping customers." If this is how the owner handles a simple mix-up, I can't imagine how he deals with real problems. We won't be back, and now I finally understand why the owner works ALL the time by himself, can't keep any employees or returning customers. Please go to the Pizza Factory on 7081 N Marks Ave for better food and customer service