Papi's Mex Grill was created to provide fresh Mexican food to customers with a focus on grilled meats and seafood specialties. Our plates are all made to the order and prepared with the utmost care for our customers. Since we are new we believe in earning customers loyalty by giving exceptional food and service. We also have a full bar which serves hand shaken margaritas and other delicious drinks. We look forward to serving all our customers our delicious food and drinks, and of course we thank everyone for their business and support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.