Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and unresolved order issues.
Food Quality
Numerous reviews highlighted issues with food being cold, improperly prepared, or missing items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Service Speed
Customers frequently mentioned long wait times for orders, both in-store and at the drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted enjoyable menu items.