Subway

3.4
201 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fresno Subway® Restaurant at 3071 W Shaw Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3071 W Shaw Ave, Fresno, CA
93711, United States

Hours

Reviews

3.4
201 reviews
5 stars
87
4 stars
27
3 stars
26
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and tasty sandwiches, while others complained about unsanitary conditions and poorly made items.

Cleanliness

Multiple reviews highlight cleanliness issues, including dirty tables and unsanitary food handling practices.

Order Issues

Several customers experienced problems with their orders, including incorrect items, refusal to honor coupons, and issues with app orders.

Atmosphere

The atmosphere is described as friendly by some, but others noted a lack of welcoming behavior from staff.
  • MM
    Mohit Malik
    Nov 14, 2025
    1.0
    I picked up a sandwich from this Subway yesterday, Nov 13 around 7:30 PM. After eating only a few bites, I felt sick and ended up vomiting about 5 minutes later. Something was definitely wrong with the food—either not fresh or poorly handled. This was unacceptable and honestly scary. I’ve eaten Subway many times before, but this location really let me down. I will not be visiting again.
  • VS
    Vikaas Shanker
    Oct 30, 2025
    1.0
    Ordered a buy a footlong get one for $1 through the app and midway into processing my order through Apple Pay, the app removed the coupon and charged me full price. I called the store to cancel the order so I can place a new one, but they said they can’t cancel anything on their end. I called Subway support, they divert you to the website. I go to the website, they divert to a chatbot. The chatbot takes information and says they will email you, and they don’t email you. The app diverts you tot he website. By the way, the Subway website says you should be able to cancel the order at the store. Insanely horrible runaround service, and a catalyst for Subway being run into the ground by competitors and laughable service.
  • RB
    Robert Blades
    Sep 30, 2025
    5.0
    Great food and service.
  • JA
    Jorge Araya
    Sep 27, 2025
    1.0
    Two customers together in the same car purchasing separately obviously with separate forms of payment, manager refused to honor our coupon, and we did not get our chips and drinks! Was not happy about this, so if four people working together decide to go in together each paying separately only one coupon? Something is wrong here.
  • BS
    Bob Stump
    Aug 14, 2025
    5.0
    Love this Subway the 2 girls that work during my lunch shift always smile and are very polite. Wish I knew their names, just go there during the day.

Frequently Asked Questions About Subway

What types of food does Subway at Times Square Shopping Center offer?

Subway offers a variety of sandwiches including Footlongs, 6” sandwiches, wraps, salads, and cookies made with fresh-cut veggies, toppings, protein choices, and fresh-baked bread.

Where is the Subway restaurant located within Fresno?

It is located at 3071 W Shaw Ave, #107, inside the Times Square Shopping Center in Fresno, CA 93711.