Subway

Reviews

• BB

  Bill b

  1 day ago
  1.0
  The staff at this location have been extremely dishonest and unprofessional. After purchasing a $50 gift card, which clearly includes a Free Footlong reward, the employee refused to scan my coupon unless I bought a drink and chips. He lied and said it was the “only way” to redeem the free sandwich. He ended up using my Free Footlong coupon anyway and still charged me $4.59 for items I repeatedly said I did not want. When I confronted him, he claimed he didn’t understand English and told me to come back when another employee was there. I’ve been going back for days asking them to fix the mistake, and both employees kept making excuses, pretending they didn’t know how. Today, I returned again and the same employee told me to wait for his manager. When the manager arrived, he acted dismissive, tried to convince me the incorrect transaction was “correct,” and refused to fix anything. He kept telling me to call corporate, even though corporate doesn’t answer the phone. When I asked for the owner’s or district manager’s contact information, they refused to provide it. The manager became hostile, raised his voice, and accused me of things I didn’t say. One of the employees even made a threatening comment, and I had to leave the store for my own safety. This location is mishandling customer rewards, refusing to correct their mistakes, and creating an unsafe environment. I will be filing a formal complaint and escalating this matter immediately.
• AA

  Abhishek

  Nov 4, 2025
  1.0
  Very slow worker , I don’t know this guy name but he was very slow and I request the manager to change the worker please 🙏 . He was working at 9:50 pm November 3
• JA

  Jose Alvarez

  Oct 30, 2025
  1.0
  1st time coming to this location and I paced a Oder online and they claimed they didn’t receive but did charge account had to take my business somewhere else and call my bank to get my money back
• AZ

  Ashley Zacheary

  Oct 24, 2025
  1.0
  The workers here are rude and will act like they don't understand what your saying. They over charged me and didn't give my receipt with my change so when I asked for my receipt they handed me a receipt that belonged to someone else's order and when I made them aware, all of a sudden she didn't understand what i was saying. So I asked the other worker for a General manager phone number and was given the phone number to the actual subway location and I called the number and of course it starts ringing out loud while I'm still in the store but they refuse to answer it. So I say why would you give me the number to this location instead of a General Manager and then again she acts as if she doesn't understand. The customer service was absolutely terrible
• AA

  Abhishek

  Oct 22, 2025
  1.0
  Employees were busy in phones , because of which my online pickup order was late

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