Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, even when the location was not busy.
Food Quality
Many reviews highlighted issues with food quality, including overcooked items, incorrect orders, and food that was cold or poorly prepared.
Staff Attitude
While some customers praised friendly staff, others noted a lack of care and poor service from employees, contributing to a negative experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality of food received, feeling it was not worth the cost.
Positive Highlights
Despite the negatives, some customers enjoyed specific menu items like shakes and drinks, and appreciated the service from certain employees.