Sakura Chaya

Reviews

• RN

  Russ N

  5 days ago
  1.0
  Worst customer service ever. We usually order take-out and our orders are all over $300 to $400. Several times per month. For over 10 years. Through the pandemic and more. Suffice to say, we have gotten a lot of food here. But the new staff is so bad, and care so little about their customers that we just can't support them anymore. We ordered over $400 of take-out, waited over an hour, just to get shined on. No food. Almost two hours later, food was cold and everyone who we ordered food for got sonething else to eat. Sorry guys, but I am over it. And I'm the one who pays all the time. So we, and I mean me, are done.
• KJ

  Kaitlyn Jones

  Feb 14, 2026
  3.0
  Been multiple times with great service. Today was valentines so busier than usual but the cook had no personality and didn’t say more than two words other than confirming orders. Even after confirming orders, he consistently got our orders wrong. He shelled out TONS of steak to some who ordered it and a tiny bit to others who had the same order, same with shrimp for the dinners and veggies. We all realized something was wrong because he kept looking back to the order paper panicked after dishing out some food to plates realizing he didn’t have enough left. We paid and waited 10+ minutes, they never brought ice cream. Groups that came in after us got in and out faster than us, as we waited forever for checks as well. Bummer on Valentine’s Day.
• BC

  Briana Cox

  Feb 13, 2026
  5.0
  I just had my first meal here at the sushi bar during lunch. I was the most wonderful experience! We were under a time crunch so I didn’t fully get to relax and enjoy myself but even in the small amount of time we were there I can tell this is a place I would love to come and take my time, sit, eat and order drinks. The staff were so welcoming and pleasant. The food was so fresh and delicious! I wanted to try so many more things. Thank you for the great experience!!! I will definitely be returning!
• LH

  L H

  Feb 8, 2026
  1.0
  After my dinner experience last night, I’m reminded of why I stopped going there. We had reservations for 8:00 PM and didn’t get seated until around 8:35. By the way, this was our Valentines date to prevent any delays on going out on the actual day. The scent of gas coming from the Tapanyaki tables was so strong it was making me sick. It was also so hot that my ice in my drink melted and the waiter never came back for refills. We ordered some appetizers that never came out until they were cold. It took over 40 minutes to get our soup/salad. I ordered 2 drinks from the bar and it took over 35 minutes before we received them because our waiter was useless and forgot. I ordered fried rice with no egg or bacon (no allergies, just preference) and instead of making it on the grill, they made it in the back and it was bland, cold and hard by the time the waiter remembered to bring it out. I didn’t pay for kitchen food, I paid for tapanyaki food. I could’ve just went to Panda Express if I wanted “fried rice”. The the cook came out and asked if there were any birthdays and when the people seated at the table said no, he said… “good you made my job easier”. Basically it meant he didn’t have to put on a show for us because he clearly didn’t. It was so boring. As while the guy cooking behind him was juggling with fire and putting forth some entertainment and effort. Then our chef kept adding seasonings on this scalding hot grill and burnt the seasoning which blended into my food and it tasted burnt throughout. THEN the audacity to hand me a $113 check at the end was more than infuriating. The overall experience was trash and a complete waste of my time and money.
• MG

  maria garcia

  Jan 26, 2026
  4.0
  Every time I visit it's a great experience, I was there for my birthday mid January it was a great experience the cook and the servers are very friendly the people we get to share the table with are very friendly every time. I love it here, if you go try skipping prior meal, this place serves a lot of food. I always go for hibachi idk about the table experience. It is pricy but the experience makes it worth it. Also, make reservations otherwise if it's a busy day you'll be waiting a while.

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