Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold, poorly prepared, and incorrect orders.
Operational Hours
Many customers expressed frustration over incorrect advertised hours, with claims that the location is not open 24 hours as stated.
Drive-Thru Issues
Several reviews mentioned long wait times and lack of service at the drive-thru, leading to customer dissatisfaction.
Cleanliness
There were complaints about cleanliness, including dirty windows and unsanitary conditions.
RR
RGBGam3rYT
Oct 17, 2025
4.0
Nice and quick with serving the food. The McChickens are my favorite, although they can sometimes be a bit messy with the distribution of the mayonnaise oozing out the sides where you’re holding it. Nice and hot to the touch, always a good thing. Nice and crispy, not too dry, but not too moist. Definitely would recommend, McChickens are buy one get one half off, great way to feed a family of six for no more than $20.
LP
Lisa P
Sep 28, 2025
2.0
Went through the drive thru at 7:30 am on a Sunday & asked to have tomato & mayo added to my English muffin and was told they were out of both. WhunI get to the window to pick up the food, I ask the worker to confirm whether or not they are out of tomatoes & mayo. She asks the manager & is told yes they have it. I asked, then why did the other worker just tell me you were out? I asked again to have it added, the lady at the window asked them to add it only to have someone, I assume it was the manager, tell her they were out. Just a blatant lie!
The lady at the window understood my frustration. Come to find out, they didn't want to add it because there was only one person in the kitchen. It does not take that much time to spread some mayo on the bun and slap a slice of tomato on top. Not to mention the attitude and non customer service skills that are lacking at this store. Whomever the regional is, definitely needs to do more training.
TP
Tahiry Pimentel
Sep 27, 2025
1.0
Drive- thru is NOT 24 hours. False advertisement. My husband went through the drive-thru at 5:24 am on 9/27/25 and nobody helped him
MA
Marvin Alameda
Sep 26, 2025
1.0
awful service stop hiring rude, unprofessional teenagers.
FR
Fred R.
Sep 24, 2025
4.0
Obviously there's always room for improvement and I'm pretty generous with my five stars but I'd say this is a four