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McDonald's

3.5
(1583 reviews)

Business Details

5608 E Ashlan, Fresno, CA
93727, United States
(559) 291-8381
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5608 E Ashlan, Fresno, CA
93727, United States

Hours

Reviews

3.5
1,583 reviews
5 stars
573
4 stars
340
3 stars
285
2 stars
123
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.

Food Quality

There are numerous complaints about food quality, including incorrect orders, burnt items, and food safety issues, alongside some positive remarks about freshness.

Wait Times

Many customers expressed frustration with long wait times, particularly in the drive-thru, with reports of orders being forgotten or taking excessive time to fulfill.

Cleanliness

The cleanliness of the restaurant received mixed reviews; some noted it was clean and organized, while others reported unsanitary conditions.
  • JH
    Jennifer Hayes
    6 days ago
    1.0
    Just don’t bother it’s the same ol pull forward and leave you waiting for cold food I thought it would change after they opened again but it has not!
  • K
    Kalii •
    Feb 12, 2026
    3.0
    Spent almost 15 dollars on 3 frappes and didn't even get them filled up all the way
  • AQ
    Alex Quinonez
    Feb 9, 2026
    1.0
    Should have never rebuilt it. Slow service nowhere to sit. No one in the counter. Ray Kroc would be disappointed
  • AV
    Alex v
    Feb 4, 2026
    1.0
    Horrible service. I keep trying to give this location a chance as it’s brand new but every time it’s awful. I did a curbside pickup order and it took way too long. Around 30-40 cars went in and out of the drivethru. Couldn’t cancel on the app so I called the restaurant and they finally answered. Came out 5 mins later.
  • BT
    bau thao
    Jan 25, 2026
    5.0
    Grand opening!!!! Wow!!!! Came here on Sunday and this is the best new McDonald’s in town! Their employee Jordan provided excellent customer service to me and my family. He checked on us multiple times, and even asked to clean our table. We came to check out the new play structure and were blown away by the friendly staff and cleanliness of the place. Food was delicious and served in a timely manner. Overall, this is a new and improved McDonald’s from the previous one that burnt down!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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