McDonald's

3.5
1612 reviews
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Business Details

5645 E Kings Canyon Rd, Fresno, CA
93727, United States
(559) 251-1364
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5645 E Kings Canyon Rd, Fresno, CA
93727, United States

Hours

Reviews

3.5
1,612 reviews
5 stars
584
4 stars
332
3 stars
277
2 stars
126
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow order processing, and frequent mistakes with orders.

Cleanliness

There were multiple complaints about cleanliness, particularly in the restrooms and overall hygiene standards.

Order Accuracy

Many reviews highlighted issues with missing items or incorrect orders, indicating a lack of attention to detail.

Speed of Service

Customers expressed frustration with long wait times, especially in the drive-thru, and the need to park and wait for their orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of the food.
  • SG
    stephanie gutierrez
    Dec 29, 2025
    5.0
    I gave this McDonald’s a five-star rating because of the cashier who assisted me on December 28, 2025, at 9:46 PM. He was extremely professional, kind, and helpful throughout my visit. His positive attitude and great customer service made my experience pleasant and welcoming. This level of service truly stood out and is why I rated this location five stars.
  • RB
    roxanne Burrell
    Dec 18, 2025
    1.0
    Went on my lunch, asked for no lettuce on chicken sandwich and I still got lettuce and the bun was hard..
  • SK
    Sukhman Kaur
    Dec 6, 2025
    1.0
    Every time in the cold or winter they said that the frappe machine doesn’t work. Today I went to get caramel frappe and they said that the frappe machine doesn’t work and when I tried to place an order at a different store they have caramel frappe. Neither in the app they have latte neither frappe and the only thing they have is shake. I would never go here in the cold and recently the store is remodeled you guys have money to remodel but you don’t have money to get a frappe machine.
  • BP
    Brian P.
    Nov 24, 2025
    1.0
    They are always out of everything, and be prepared because no matter what you order they are trained to park you as soon as you pull up. They actually just did a remodel outside, just so they could park more customers easier. So if anyone cares today they are out of ice cream and shakes at 1230pm out of Dr. Pepper for drinks and also No sweet and Sour sauce, I dont understand how poorly managed this McDonald's is.
  • MW
    Michael Wells
    Nov 18, 2025
    5.0
    Been to this particular McDonald's several times, and they have always been good about getting orders out fast. The one time they swapped my order bag with someone else - I simply went through the drive thru again & they fixed it without hassle. That is how you win points. Another McDonald's near me is complete garbage, but this one is a winner! 🏆
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 5645 E Kings Canyon Rd, Fresno?

McDonald's at 5645 E Kings Canyon Rd, Fresno is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru services?

Yes, this McDonald's location offers drive-thru services 24/7.