McDonald's

3.6
2017 reviews
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Business Details

368 E Shaw Ave, Fresno, CA
93710, United States
(559) 224-1169
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
368 E Shaw Ave, Fresno, CA
93710, United States

Hours

Reviews

3.6
2,017 reviews
5 stars
799
4 stars
404
3 stars
351
2 stars
159
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about food being cold, overcooked, or missing items, impacting overall satisfaction.

Customer Service

Mixed reviews on staff behavior; some customers praised friendly service while others experienced rudeness and lack of assistance.

Cleanliness

Several reviews highlighted unsanitary conditions, including messy interiors and food safety concerns.

Order Accuracy

Many customers expressed dissatisfaction with incorrect orders and the lack of accountability from staff.
  • AA
    Abhishek
    Nov 17, 2025
    1.0
    0 star for long wait time and bad customer service , there were almost 10 workers working here but still not even one order was ready on time :( and these employees are always ignoring
  • PG
    Peter Garcia
    Nov 8, 2025
    1.0
    No customer service, the manager on duty needs to be replaced I was waiting at the front counter to order and got so tired of waiting and having being ignored, I literally pulled up a chair and sat at the counter till someone finally took my order. The manager didn't stop by to apologize or anything, Lame this is my local McDonald's
  • WH
    W. Kyle Hamilton
    Nov 1, 2025
    5.0
    Quick drive thru and have never gotten my order wrong
  • JE
    Joe Egan
    Nov 1, 2025
    1.0
    Nothing right in our order… my fault, should have checked the bag before getting on the freeway
  • KM
    Kee Kee Mayberry
    Oct 14, 2025
    1.0
    This location is forever having issues with their drinks or always running out of ice. Today with no surprise their soft drink system was down. I ordered a #2 They failed to tell me until I got to the window that none of their soft drink work. They only had orange juice, tea, and coffee available! Well I reluctantly choose an orange juice and they attempted to upcharge me almost $2.00 for a choice I didn't have. If you are lacking what my meal normally comes with, why are the customers being charged an upcharge if YOUR restaurant is lacking?? I normally get a soda or juice but neither is available and I had already paid for my meal. SMH the "manager" act like she couldn't wipe out the extra charge eventho it's the restaurants mistake. As a manager you should suck up the responsibility and apologize for the mistake and take off the extra charge since it is not the customer's fault!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 368 E Shaw Ave, Fresno?

McDonald's at 368 E Shaw Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this location offers delivery services including same-day and no-contact delivery.