Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive of customer concerns.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale food, and some customers experiencing food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions both inside the restaurant and in food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
ST
Sandeep Toor
Feb 14, 2026
2.0
I went there at 12:10 am and I ordered fries and 2 mcschicken HOT AND SPICY WITH LIGHT LETTUCE they gave me 2 normal mcchciens with no light lettuce and THE FRIES they were soggy with no taste and the staff didn’t even gave me A STRAW
KT
Kendra Taylor
Feb 11, 2026
5.0
Always one of my favorites
DA
David Austin
Feb 9, 2026
1.0
I use doordash. I am handicapped and can't get to these places. Doordash offers a sale. And this McDonald's has shorted me five times on my McNuggets. They get paid to fill orders and screw them up and I am left without my McNuggets and then it cost me more money. Can you not read the order McDonald's on Shaw and 41