McDonald's

3.6
2028 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
368 E Shaw Ave, Fresno, CA
93710, United States

Hours

Reviews

3.6
2,028 reviews
5 stars
802
4 stars
405
3 stars
352
2 stars
160
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale food, and some customers experiencing food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions both inside the restaurant and in food preparation.
  • VG
    vanessa Garcia
    Dec 21, 2025
    1.0
    Literally the worst McDonald’s Went 12/21/25 and they were ahhh legit hate coming here but it’s the closest one.
  • LL
    Luna L
    Dec 20, 2025
    1.0
    LILY is so RUDE to customers. Why she act so mad at her job for. Did a curbside order but it was all parked so I went to the drive thru instead and told her my order number. She said, “NO you can’t get your order, you gotta go back to the curbside.” Like What?! Rude. Plus when you get your order they always “forgetting” or purposely not putting your items. + sauce. How stingy can you be. Overall not a good location. Different issues, same store. Date: December 19.
  • AC
    Ana Castella
    Dec 17, 2025
    1.0
    Now I understand why they have a lot of bud reviews because of the costumer service I don’t think the owner is going to do anything about that
  • RC
    Rosalva Comstock
    Dec 11, 2025
    5.0
    Great service and great food! In and out! Thank you! I appreciate all your hard work! Keep up the great work! 💯
  • AA
    Akin
    Dec 9, 2025
    3.0
    Took entirely too long to receive my food,and the food was not hot.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 368 E Shaw Ave, Fresno?

McDonald's at 368 E Shaw Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this location offers delivery services including same-day and no-contact delivery.