Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,241 reviews
5 stars
411
4 stars
209
3 stars
212
2 stars
107
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and locked restrooms.
Food Quality
Customers frequently complained about cold, poorly prepared food, with specific mentions of undercooked fries and incorrect items.
Staff Behavior
There were multiple instances of staff behaving unprofessionally, including yelling at customers and arguing among themselves.
- NPNoe PrietoGRosasDec 25, 20255.0Merry Christmas Everyone! And God bless every soul with happiness and love! Lets make 2026 a better year than 2025!!!!!!!!!
- SSsandra solerDec 23, 20251.0Closing the lobby at 430 is just crazy smfh😡
- CCChong ChaDec 18, 20252.0Ordered take out from the front counter. I got a BigMac and a Holiday Pie. No Holiday Pie, so they gave me an old Apple Pie instead. At least my BigMac came out exactly how I ordered it. The Dining area of this McDonald’s is littered with homeless people. Practically camped out in there. They keep their restrooms locked I accept for good reason because of the homeless. But, Can’t even use their restroom or at least wash your hands. When you ask to get access to the restrooms the employees there just dismiss you like you’re not a customer. The atmosphere is horrible. Horrible as when you first walk in, you have second thoughts about if you should even order food or dine in.
- RMRaul MurilloDec 12, 20251.0Ordered curbside pick up. Ordered 2 double cheese burger no pickle no salt. Received 2 mcdoubles with no onions. Took it back in for them to remake. All they did was add a new slice of cheese and added a whole bunch on onions in the burger. The cheese didn't even melt. The buns were smashed down. My wife had to go back in and ask them to remake it fresh. 1 burger was right and the other had mustard on the outside of the bun. Really messy. She took that one back, and asked them to remake it. She came back with the burger finally right, but the burger patty was burned and dried out. Ended up throwing it away. Waste of time and money. They should train their workers better.
- TJT JDec 8, 20251.0I ordered 2 drinks , a sweet tea no ice and a diet coke. The manager (i assume cause she had a blue dress shirt on) is handing out food at the second window. When I pull up shes talking on her cell phone trying to hand me a sweet tea full of ice. I let her know its wrong and she fixes it then walks away... im still waiting for my other drink and then she comes back to the windows and rudely says did you need something. Yes, my diet coke!? Which was sitting right on the counter right in front of her before she walked away. Service was terrible especially coming from a manger.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's in Fresno is open daily from 5:00 AM to 10:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday to Thursday and Sunday from 4:00 AM to midnight, and on Friday and Saturday from 4:00 AM to 1:00 AM.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:30 PM through their online ordering system.
What kind of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food using mobile apps for this McDonald's?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer a drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
What nearby restaurants can I visit around this McDonald's on W Shields Ave?
Nearby restaurants include Arsenio's (Mexican), Subway (sandwich shop), Papa Murphy’s Take ‘N’ Bake Pizza, El Bajio (Mexican), and Round Table Pizza Fresno – 3710 W Shields (Italian). These are great options if you want variety before or after your visit.
What nearby stores can I visit when going to this McDonald's?
Nearby stores include Dollar Tree, Family Dollar, Dollar General, Freshco Food Center (supermarket), Buy Rite Liquors, and AutoZone for automotive parts.
Are there any nearby fitness or recreation centers close to this McDonald's?
Yes, you can find 501 Boxing and Xpress Fitness gyms nearby to combine your workout or sports activities with a meal at McDonald's.