Brand Certified
McDonald's
3.3(1247 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3798 W Shields Ave, Fresno, CA
93722, United States
Certified by McDonald's • Feb 22, 2026
(559) 274-1284
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,247 reviews
5 stars
415
4 stars
209
3 stars
213
2 stars
107
1 star
303
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
The restaurant was frequently described as dirty, with complaints about litter and unsanitary conditions.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not fresh.
Atmosphere
The presence of homeless individuals and a generally unwelcoming environment were noted by multiple customers.
- SSSamFeb 10, 20261.0Horrible service
- AMAmanda MartinezFeb 10, 20263.0I am not sure if you could pay with EBT online but that would be a very logical thing to do if you guys accept EBT now paying online with EBT card and allow alternate payment methods like Cash for fees
- PGPatricia GranilloJan 14, 20264.0This location is usually busy and sometimes food is not fresh. It's a hit n miss.
- PLPurple LoveJan 13, 20265.0The best prices for children and adults in California I've seen ...Great customer service
- CCChong ChaDec 18, 20252.0Ordered take out from the front counter. I got a BigMac and a Holiday Pie. No Holiday Pie, so they gave me an old Apple Pie instead. At least my BigMac came out exactly how I ordered it. The Dining area of this McDonald’s is littered with homeless people. Practically camped out in there. They keep their restrooms locked I accept for good reason because of the homeless. But, Can’t even use their restroom or at least wash your hands. When you ask to get access to the restrooms the employees there just dismiss you like you’re not a customer. The atmosphere is horrible. Horrible as when you first walk in, you have second thoughts about if you should even order food or dine in.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website