Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fresno,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,348 reviews
5 stars
645
4 stars
328
3 stars
177
2 stars
71
1 star
127
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the taste while others reported issues like overcooked or cold meals.
Customer Service
Service quality varied significantly; some customers highlighted excellent service, while others experienced rudeness and mistakes with orders.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in the bathrooms and dining area, affecting the overall dining experience.
Pricing
Customers noted that while some found the prices reasonable, others felt the food was overpriced for the quality received.
- JJJ.Dec 19, 20255.0Street corn bowl is off the hook! 👌
- DLDavid LindsayNov 28, 20254.0The food here don’t really have no taste or flavor very disappointing
- BBBabyroxyNov 24, 20255.0Angel, 10/10 customer service!
- NHNathaniel HayesNov 18, 20255.0My first time trying this establishment and it wasn't disappointing. I enjoyed the crunchy chicken taco and the queso was very tasty. I look forward to my next visit. Also I wanna thank the general manager, she was extremely nice and helpful. To often I find service jobs occupied by individuals who dont like interacting with people. This was not the case here, I didn't get her name but Great job!
- EMEmeric MOct 21, 20254.0Good service, kind clerk and fast to prepare the food. The inside of the restaurant need a bit of love. The WC were really dirty even if it’s locked by a code that you need to obtain from an employee. The corn and chicken bol was a bit too fatty for my liking. In brief, okay experience
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Fresno, CA?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sunday from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery service for customers.
Can I order food from El Pollo Loco through their app?
Yes, you can order food using the El Pollo Loco mobile app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment methods.
Where is El Pollo Loco located?
El Pollo Loco is located at 4188 N Blackstone Ave, Fresno, CA 93726, USA.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services to its customers.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Which nearby establishments can I visit before or after dining at El Pollo Loco?
Nearby you can visit Serranos Furniture Fresno, Jackson Hewitt Tax Service, or Citibank for shopping and financial services.
Are there convenience stores or gas stations close to El Pollo Loco?
Yes, Valero Gas Station and 7-Eleven convenience stores are located near El Pollo Loco, convenient for fueling up or quick shopping.
What other dining options are available near El Pollo Loco?
Nearby dining options include Cafe Leon Mexican Restaurant, Kaya Restaurant (Korean cuisine), Pizza Hut, and La Perla Tapatia Taqueria for a variety of tastes.