Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fresno,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,341 reviews
5 stars
641
4 stars
326
3 stars
175
2 stars
71
1 star
128
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken and salads, but there were complaints about inconsistency, with some meals being overcooked or cold.
Customer Service
Service experiences varied widely; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor order accuracy.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.
Pricing
Customers noted that while the food is generally good, some felt that prices were high, especially for the portion sizes.
Atmosphere
The restaurant's location and surrounding area were mentioned as concerns, with some customers feeling uncomfortable due to the neighborhood conditions.
- NHNathaniel Hayes6 days ago5.0My first time trying this establishment and it wasn't disappointing. I enjoyed the crunchy chicken taco and the queso was very tasty. I look forward to my next visit. Also I wanna thank the general manager, she was extremely nice and helpful. To often I find service jobs occupied by individuals who dont like interacting with people. This was not the case here, I didn't get her name but Great job!
- AZArthur ZamoraOct 26, 20251.0What place is disgusting all around poor customer service very rude
- EMEmeric MOct 21, 20254.0Good service, kind clerk and fast to prepare the food. The inside of the restaurant need a bit of love. The WC were really dirty even if it’s locked by a code that you need to obtain from an employee. The corn and chicken bol was a bit too fatty for my liking. In brief, okay experience
- LHLynne HenenfentOct 17, 20255.0Love the food. Wish there was one closer to Kingsburg.
- ARAlejandro RodriguezSep 3, 20255.0Sígueme en Facebook como alejandro Rodríguez el show del pollo TIK TOK. COMO EL SHOW DEL POLLO
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Fresno, CA?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sunday from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery service for customers.
Can I order food from El Pollo Loco through their app?
Yes, you can order food using the El Pollo Loco mobile app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment methods.
Where is El Pollo Loco located?
El Pollo Loco is located at 4188 N Blackstone Ave, Fresno, CA 93726, USA.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services to its customers.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Which nearby establishments can I visit before or after dining at El Pollo Loco?
Nearby you can visit Serranos Furniture Fresno, Jackson Hewitt Tax Service, or Citibank for shopping and financial services.
Are there convenience stores or gas stations close to El Pollo Loco?
Yes, Valero Gas Station and 7-Eleven convenience stores are located near El Pollo Loco, convenient for fueling up or quick shopping.
What other dining options are available near El Pollo Loco?
Nearby dining options include Cafe Leon Mexican Restaurant, Kaya Restaurant (Korean cuisine), Pizza Hut, and La Perla Tapatia Taqueria for a variety of tastes.