Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and significant delays.
Wait Times
Many customers express frustration over long wait times, particularly in the drive-thru, with some reporting waits of 30 minutes or more.
Drink Quality
While many customers enjoy the drinks and find them delicious, there are complaints about incorrect orders and drinks being poorly made or watered down.
Staff Friendliness
Overall, staff friendliness is highlighted positively, with many customers appreciating the energetic and kind demeanor of the employees.
Cleanliness Issues
Some reviews mention cleanliness concerns, including unsanitary conditions and poor hygiene practices observed by staff.
LB
Letitia Ann BooneHutchins (Tishaboo BooneHutchins)
2 days ago
5.0
Great run for coffee drinks
SG
Sandra Garcia
4 days ago
3.0
Google claims this location is open 24 hours a day. On Tuesday, November 18 we stopped about 10 till five and were told by a security guard patrolling the area that they still had about 10 minutes before they opened. We ended up having to go to Starbucks because it was the only thing open at that time. They should really update their business hours which state to have been updated only four weeks ago, but this is false information. They are not open 24 hours
DC
Duane Chapman
Nov 10, 2025
5.0
Beats Starbucks every day for quality!
TN
Tori Newbill
Nov 9, 2025
1.0
So disappointed! Paid over $9 for tan milk. This is supposed to be a matcha, picture is of the remake. Both made exactly the same, both let downs. Service also sucked- wasn’t greeted with normal energy, avoided when I came up to the walk up window for the remake, lacking the usual Dutch atmosphere. Not coming back to this location.
TN
Tuyet Nguyen
Oct 31, 2025
1.0
Terrible my partner ordered trick a treat gummy bear rebel no gummy bear apparently ran out 30min before order 2 Dutch h20 they but had no flavored one was suppose to have strawberry boba didn’t even get the order right while ordering the worker cut us off talking to tell her coworker to feed a cat cut us off the second time to talk on a walkie on top of getting the order wrong all drink was terrible no flavored this is the only Dutch that messed and had poor customer service never again
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1831 E. McKinley Ave, Fresno?
Dutch Bros Coffee at 1831 E. McKinley Ave is open 24 hours a day, 7 days a week, from Monday through Sunday.
What types of drinks and flavors does Dutch Bros Coffee offer?
Dutch Bros offers a wide variety of drinks including classic espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades. They also have numerous flavor options such as almond, banana, chocolate, caramel, vanilla, peppermint (seasonal), coconut, raspberry, and more.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to customize your drink any way you'd like. You can also make customizations when ordering ahead through their app, but for particularly creative or cold pour orders, it's best to order in person.
Does Dutch Bros Coffee offer any sugar-free or caffeine-free options?
Yes, they offer sugar-free flavors including white chocolate, caramel, vanilla, and more. For caffeine-free options, they use decaffeinated espresso in classic drinks and offer Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
How can I earn rewards or get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to earn points (3 points per dollar spent) and receive a free drink reward on your birthday. If you forget your phone, providing your phone number to the broista can help earn points for purchases.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop regarding personal check acceptance.
Does Dutch Bros Coffee deliver or offer curbside pickup?
Dutch Bros Coffee does not offer delivery themselves but some third-party businesses may. They do provide curbside pickup to ensure high-quality service and drinks.
What nearby places can I visit before or after getting coffee at Dutch Bros Coffee on E. McKinley Ave?
Nearby spots include Fresno Family Dentistry if you have appointments, Kirk's Kar Upholstery for car customization, Brothers Deals Liquidation and Furniture for discount shopping, and Taco Bell or Taqueria San Mateo if you're interested in fast food after coffee.
How can nearby businesses like Sandy's Place or Copas Cantina enhance my visit to Dutch Bros Coffee?
After enjoying a beverage at Dutch Bros Coffee, you can visit nearby bars such as Sandy's Place or Copas Cantina for socializing or a cocktail, making your day or evening out more enjoyable in Fresno.
Are there convenient services nearby Dutch Bros Coffee such as ATMs or gas stations?
Yes, near Dutch Bros Coffee you can find CoinFlip Bitcoin ATMs and traditional ATMs as well as Valero gas station for fuel needs or convenience shopping.