Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
2,098 reviews
5 stars
1,636
4 stars
252
3 stars
85
2 stars
37
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported inconsistent and poor service, including long wait times and rude staff interactions.
Drink Quality
Mixed feedback on drink quality, with some customers enjoying their beverages while others received incorrect or poorly made drinks.
Atmosphere
The location has been criticized for unpleasant odors and loud music, impacting the overall customer experience.
Staff Friendliness
While many customers praised the friendly and upbeat staff, there were notable instances of unprofessional behavior from some employees.
Convenience
Customers appreciate the 24-hour service and quick drive-thru options, although long lines were a common complaint.
- MPmariah protegee5 days ago5.0Everyone there was so kind, helpful, understanding, & accommodating. My sister, mom and I got into a car accident today at around 3 pm turning into this dutch. My sister was jarred & scared, her mouth bleeding so we went into the dutch bathroom to get her paper towels. It was a scary situation, but I don’t think we could’ve been outside a kinder or more empathetic store. Each employee was concerned, asking if we were okay and going above and beyond to help us and make us comfortable at such a rough moment. Thank you guys so much, we’ll always remember and appreciate you!!
- DLDelilah “Lila”Nov 8, 20255.0Very friendly
- LRLeslie M RuizOct 18, 20252.0I usually love this dutch location ! But lately they have been lagging. My drinks have been so watered down and a weird consistency.
- NBNorma BenitezOct 3, 20251.0Lesson learned next time DON'T Order online, said it would be ready by 8:36, had to walk up to the counter, because everyone else's orders were prepared but mine, didn't receive the order until 8:53, seriously?extremely disappointed with their service, I normally enjoy dutch more than starbucks. Next time im up here ill try them instead or another location.
- CBChristina BrownSep 20, 20255.0I love this place I love getting stickers with cool drinks 😀.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours at Dutch Bros Coffee on W. Shaw Ave in Fresno?
This Dutch Bros Coffee location is open 24 hours a day, every day of the week.
Can I order Dutch Bros Coffee drinks ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store.
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee does not offer delivery themselves, but third-party services may provide delivery options.
What flavors does Dutch Bros Coffee offer?
Most locations offer flavors such as almond, banana, blackberry, caramel, coconut, hazelnut, Irish cream, peach, strawberry, vanilla, and many more.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, there are sugar-free flavors including white chocolate, caramel, vanilla, raspberry, and several others.
Where can I get a free Dutch Bros sticker?
Free stickers are available with every drink purchased on the first Wednesday of every month at all Dutch Bros shops, while supplies last.
What nearby places can I visit before or after enjoying Dutch Bros Coffee at 1768 W. Shaw Ave?
Nearby places include Los Amigos Mexican Restaurant, Round Table Pizza, and Taco Bell where you can enjoy some delicious meals.
Are there any convenient stores near Dutch Bros Coffee at this location?
Yes, 7-Eleven and Kwik Serv convenience stores are nearby, making it easy to pick up additional items during your visit.
If I need beauty services near Dutch Bros Coffee, where can I go?
The Look Beauty Salon, Look Beauty, Rebecca Marie Studio, and Angel Nails are nearby options for hair and beauty services.
What other coffee or smoothie shops are near Dutch Bros Coffee at 1768 W. Shaw Ave?
Nearby coffee and smoothie options include Db Coffee Fresno Inc and another Dutch Bros Coffee location.