Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
536 reviews
5 stars
427
4 stars
55
3 stars
18
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and lack of attentiveness, but also highlights friendly and helpful service from some employees.
Wait Times
Many customers expressed frustration with long wait times, often exceeding 20 minutes, particularly during busy hours.
Drink Quality
While some customers praised the drinks as delicious, others reported issues with drink preparation, such as incorrect orders and drinks tasting watery or stale.
Atmosphere
The atmosphere is generally appreciated, with some locations noted for their engaging and friendly environment, though noise levels were mentioned as a concern for those wanting to study.
- IIInsoDec 10, 20251.0Look, I like Dutch Bros and I always appreciate the service. This rating isn't for the staff but to the disrespectful way they handled the figurines merch giveaways with drinks. I waited in a long line of cars for a whole hour. As soon as I was finally able to order, the nice worker took my order and I even asked about the merch which one I'm looking forward to get. Then when its finally my turn at the window, they tell me they ran out. They couldn't send someone to tell the people waiting a long time that they ran out of merch? All that for $15 for 2 drinks? Honestly, I'm very disappointed and that makes me want to quit going to Dutch Bros all together. If you can't respect your customer's time, you don't deserve my money or understanding. Extremely disappointed
- MCMaria CarrionDec 5, 20255.0My new spot for coffee
- CMCamyla McGinleyNov 28, 20251.0When did Dutch Bros employees become so rude? Got to the window and the gal went to hand us a hot drink. i said im sorry thats not our drink. she said yes it is. i said no im sorry we dont ever order hot drinks. we orders the hyperchrome rebel iced and the chai egg nog iced with no sprinkles. she rolled her eyes and went to make the chai egg nog because the rebel was already done. put barely any ice and extra sprinkles. drink dripping all down the cup. i said thank you - even though she was way rude and she just walked away. young skinny gal with straggly hair and glasses.
- BLBoomer LiscanoNov 10, 20251.0Asked for my green tea to be made fresh from the tea bag so it doesn't taste like mold so I was very disappointed when it tasted like mold when I got it I even called to let them know and was told I would get an email but its been almost a week and haven't got anything.... most upsetting part this isn't the first time either.... the first time I just threw it away the second time they actually remade it the way I asked and this time they seem to not care
- NANeda AbediOct 15, 20251.0Usually I love Dutch specifically for the friendly service & atmosphere, but a few days ago I had an off experience with one of the guys who charged me for a medium when I had to correct him it was a small, thats fine no big deal I got a refund ok thats cool. When I get to the window the girls are always rolling their eyes anytime I ask them to repeat my order to avoid problems like this, which I notice they just stop doing overall. Well that was one thing but today I was on that side of town again so I decided to grab a coffee inside. There was only one girl at the front and was making a lot of drinks so I didn’t say anything, considering she didn’t even greet me when I walked in, but then her Coworker comes out with her back towards me after waiting for five minutes I had to say, excuse me and she looked at me like i was Nuisance Literally, just trying to get my order in, I said hi I’ve been standing here for a while and a high-pitched tone she said OH SO SORRY WHAT DO YOU WANT? Idk what their problems are or if its toward me specifically but its just giving mean young highschool kid energy. Do better and treat your customers with respect.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 6770 N Brawley Ave. Suite 101, Fresno?
Dutch Bros Coffee in Fresno is open daily from 5:30 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros offers a variety of sugar-free flavors including white chocolate, caramel, vanilla, hazelnut, peppermint (seasonal), and more.
Can I customize my drink order at Dutch Bros Coffee?
Absolutely! Broistas at Dutch Bros Coffee are happy to customize your drink to your preferences.
How can I earn rewards points when purchasing at Dutch Bros Coffee?
You earn 3 points for every dollar spent at any Dutch Bros shop with no point limits. If you forget your phone, just give your broista your phone number to still earn points.
Is pickup or delivery available at this Dutch Bros Coffee location?
Curbside pickup is available, but Dutch Bros Coffee does not offer delivery themselves.
Does Dutch Bros Coffee accept mobile payment methods?
Yes, they accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Where is Dutch Bros Coffee located in relation to nearby businesses in Fresno?
Dutch Bros Coffee is located near several businesses including Organic Nails & Spa, Sport Clips Haircuts, WaBa Grill, West Coast Sourdough, and The Habit Burger Grill, making it convenient to grab coffee before or after visiting these spots.
Are there convenient places nearby Dutch Bros Coffee for a quick meal or snack?
Yes, nearby you will find WaBa Grill, West Coast Sourdough sandwich shop, Habit Burger & Grill, and Chipotle Mexican Grill for a variety of dining options before or after your coffee visit.
Can I visit Dutch Bros Coffee if I’m taking care of errands near River Oak Plaza?
Definitely! Dutch Bros Coffee is close to River Oak Plaza shopping center, so you can easily stop by for a coffee while running errands in the area.
Where can I find more information or order ahead from Dutch Bros Coffee?
You can order ahead via their app or website, or visit their location page online for more details at https://www.dutchbros.com/locations/ca/fresno/6770-n-brawley-ave.-suite-101.