Chipotle West Shaw is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and unprofessionalism.
Food Quality
Food quality is inconsistent, with some customers enjoying the taste and portion sizes, while others complained about blandness, undercooked items, and stale chips.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty tables and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and portion sizes, particularly with online orders.
Speed of Service
Service speed varies; some customers noted quick service while others experienced long wait times.
MM
Moe
2 days ago
1.0
Got food poisoning after eating here. The food didn’t taste fresh, and a few hours later I was extremely sick. Really disappointed and won’t be coming back.
MM
moksh
Oct 14, 2025
5.0
Nice spot fast service
DM
Daniel McDermott
Oct 7, 2025
5.0
Aja and the team are great. Great customer service
TX
Tswjhwm Xyooj
Sep 18, 2025
4.0
Get a good amount of food here vs elsewhere, where they give you a pinch of meat only for $20 a plate. Ridiculous. Good service. Good food. Good portion. Thanks to those workers who aren't greedy.
KK
Kevin
Sep 12, 2025
1.0
go here if you wanna play 20 bucks and still be hungry
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill West Shaw located?
Chipotle Mexican Grill West Shaw is located at 4424 W Shaw Ave, Fresno, CA 93722, USA.
What are the opening hours of Chipotle Mexican Grill West Shaw?
Chipotle West Shaw is open Monday to Friday from 10:30 AM to 11:00 PM, and on Saturday and Sunday from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill West Shaw offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill West Shaw online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill West Shaw serve?
They serve fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Are there any loyalty programs available at Chipotle Mexican Grill West Shaw?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill West Shaw LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers and provides an inclusive environment.
What are some nearby fast food options around Chipotle Mexican Grill West Shaw?
Nearby you can find Popeyes® Louisiana Kitchen and Hammy’s Smash Burgers for other fast food options.
Are there any nearby places to shop or get beauty services near Chipotle Mexican Grill West Shaw?
Yes, nearby places include The Little Black Star 6 for fashion and California Hair and Nail for hair and beauty services.
What nearby landmarks or services could help customers visiting Chipotle Mexican Grill West Shaw?
Wells Fargo ATMs nearby provide convenient banking services, and RadioShack offers electronics and phone accessories near the restaurant.