Chipotle Fig Garden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others noted old or poorly prepared ingredients.
Service Experience
Service quality varied significantly; some customers praised friendly and attentive staff, while others encountered rude or unhelpful employees.
Portion Sizes
Many reviews mentioned issues with portion sizes, with complaints about stingy servings of meat and inconsistent portioning across visits.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some praising the clean environment while others noted dirty restrooms and unkempt dining areas.
Order Accuracy
There were frequent complaints about order accuracy, particularly with mobile orders, leading to frustration among customers.
JB
Jenna B
4 days ago
5.0
This is my favorite location to go to. The staff is always great.
JP
Jeremiah Pinose
Nov 5, 2025
1.0
They have you make an account saying that they will give you free food, you make the email and they end up lying to you not doing anything and when you ask they say sorry you didn't get the email there is nothing we can do.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Fig Garden offer?
Chipotle Mexican Grill in Fig Garden offers fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 5128 N Palm Ave, Fresno?
Chipotle Mexican Grill is open every day from 10:30 AM to 10:00 PM.
Does the Chipotle Mexican Grill at Fig Garden offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves responsibly sourced, classically-cooked real food with wholesome ingredients, using only 53 real ingredients from farms following humane and sustainable practices.
Is Chipotle Mexican Grill Fig Garden LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and communities.
What nearby places can I visit around Chipotle Mexican Grill in Fig Garden?
Nearby you can find Whole Foods Market, Cold Stone Creamery, and The Habit Burger Grill, perfect spots for shopping or dessert after your meal.
Are there any nearby services close to Chipotle Mexican Grill that might be useful for shopping or banking?
Yes, nearby you can visit Central Valley Community Bank and Banc of California for banking, as well as Edible Arrangements and Fresh Ideas Flower Co Fresno for gifts and desserts.
What community organizations or services are near Chipotle Mexican Grill in Fig Garden?
Nearby community services include Rotary District 5230, St. Francis wildlife sanctuary, and Huntington Lake Volunteer Fire Department.
How can I contact Chipotle Mexican Grill Fig Garden for catering or gift cards?
You can contact them via email at ca.0110.figgarden@chipotle.com or by calling +1 559-225-1166 to inquire about catering, gift cards, and other services.