Buffalo Wild Wings

3.8
2612 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3065 E Shaw Ave, Fresno, CA
93710, United States

Hours

Reviews

3.8
2,612 reviews
5 stars
1,198
4 stars
557
3 stars
304
2 stars
157
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for seating and food, as well as poor service from staff, including rudeness and lack of attention.

Food Quality

Many reviews highlighted consistently poor food quality, including overcooked and cold wings, incorrect orders, and unsatisfactory preparation.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

While some customers had positive experiences with specific staff members and enjoyed certain menu items, these were overshadowed by the overall negative feedback.

Management Concerns

Several reviews mentioned a lack of managerial presence and responsiveness to customer complaints, contributing to dissatisfaction.
  • LH
    Linda Her
    3 days ago
    1.0
    How is it even possible that I got all drums and not 1 flat of wings. Trying to call to let them know their mistake but not one person available to pick up. I
  • CR
    C Rodriguez
    Nov 14, 2025
    1.0
    Didn't even get to order. I try to use cash as much as I can so I tried calling in the order...no answer after four calls..fine, I'm nearby. I walk in and no help or even anyone at the front counter for 10 minutes...yeah I'm not gonna spend my money here if you guys don't want it. To top it off, I had to walk past two servers talking about how "litty"(drunk) they were the previous weekend...real professional.
  • MM
    Mark
    Nov 3, 2025
    1.0
    Their service is really bad. Came here twice, there was nobody in the front to seat guest and makes us wait even thought there are tables available. We ended up leaving both times!! Never coming back here again!!
  • CG
    Cecilia Garcia
    Oct 27, 2025
    5.0
    I didn't get the guy's name but my friend was out there and he's a big guy and he can't really get in and out of the car but there was this one guy yesterday and he tended to us in the car just a wonderful guy great service ❣️💯
  • KD
    K Davis
    Oct 20, 2025
    1.0
    I am almost sorry I did not read the reviews prior returning to experience. Atmosphere was filthy disgusting, service was mediocre, manager did not care to visit table after hearing from waiter about poor quality of food, restrooms were pissy and atrocious. I got sick instantly after eating only a few bites, boneless wings are NOT the business. I want to say that place lost their quality, and I lost my appetite. Don’t worry I already reached out to the “CONTACT US” and left my concern for store 254. Call me a Karen, but my name is Kat, I didn’t feel like I left from a place of dining I felt as if I am going to get an airborne or food Bourne disease. Send district management staff out quickly to help save that restaurant. Also please retrain managers on health and safety codes, along with quality assurance customer service skills. I don’t understand how a slow Monday at 3pm gave me such a bad feeling. Absolutely disappointing for such a popularly known food chain in Fresno. Shame on the entire crew.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Fresno offer?

Buffalo Wild Wings in Fresno offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Fresno?

Buffalo Wild Wings is open Monday to Thursday from 11:00 AM to 1:00 AM, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to 1:00 AM.