Chipotle Mexican Grill

3.5
624 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Fremont Warm Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
44029 Osgood Rd, Fremont, CA
94539, United States

Hours

Reviews

3.5
624 reviews
5 stars
251
4 stars
129
3 stars
67
2 stars
35
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Portion Sizes

Many customers complained about consistently small portion sizes, with some stating that they received significantly less food than expected.

Food Quality

Several reviews mentioned poor food quality, including stale ingredients and incorrect orders, contributing to overall dissatisfaction.

Management Issues

Frequent mentions of mismanagement and lack of proper training for staff, resulting in a chaotic and unwelcoming environment.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in food preparation and dining areas.
  • KP
    Krima Patel
    2 days ago
    1.0
    I was not satisfied with my experience at this Chipotle location. One of the older employees displayed rude behavior, not only toward us but also toward a co-worker. When a customer asks for extra items like cheese, it is inappropriate to make faces, especially since the customer is paying for the additional food. One of the another employee I think he is trainee but his work really well done. The old guy should be trained in proper customer service, professionalism, and greeting customers respectfully.
  • PS
    Patrick Sassine
    Dec 21, 2025
    3.0
    I love Chipotle, but this was one of the worst experiences I have ever had. Not only standing in line waiting and being ignored. The only thing that was fresh was the meat. The rest of the ingredients were mushy and flavorless. What a shame.
  • FH
    Frank Hernandez
    Dec 6, 2025
    1.0
    First time eating at one of these paces and it will be my last. I recall patrons were recording while getting served and I see why. Rice and beans were the main dish while the chicken was the side dish.
  • RR
    Rena
    Nov 27, 2025
    1.0
    Worst chipotle in history. The “GM” claims to own this store but doesn’t speak any English? Gives free soda to homeless but has an issue giving hard working PAYING customers ice? Get over yourself Catherine. Have the day you deserve. Do NOT overpay for this white washed Mexican food w there half ass portions
  • PP
    Princess
    Nov 26, 2025
    1.0
    The managers name to this location is CATHERINE . I believe she is Colombian and claims she doesn’t speak English. She’s very rude and not to mention is very unprofessional speaking to PAYING customers inside her workplace and in front of her work place.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Fremont Warm Springs serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Fremont Warm Springs?

The restaurant is open daily from 10:45 AM to 10:00 PM.