Chipotle Mexican Grill

3.5
614 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Fremont Warm Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
44029 Osgood Rd, Fremont, CA
94539, United States

Hours

Reviews

3.5
614 reviews
5 stars
249
4 stars
126
3 stars
66
2 stars
36
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with many customers feeling they received significantly less food than expected.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues such as stale ingredients, incorrect orders, and overall poor preparation.

Cleanliness

While some customers praised the cleanliness of the dining area, others reported unsanitary conditions in the kitchen and serving areas.

Management Issues

Frequent complaints about the management style, including poor handling of customer complaints and staff training, contributed to a negative perception of the location.
  • MS
    Maryna Sinkevich
    Nov 15, 2025
    1.0
    I never really post reviews unless something is really annoying or terrible. No one said hi to me. She was just looking at me really weird until I ordered and she kept rolling her eyes. I don’t know what her issue was. And I told her I wanted lettuce and she rolled her eyes and walked away to the back to get some lettuce and I was confused if she was even getting it or not, and then when I went to check out with another woman I paid and she handed me the food, but she didn’t say anything so I didn’t even know if the card went through so I was just standing there looking stupid. Very weird experience. I think they need a new manager to train them the most very very basic customer service.
  • RJ
    Randhi Jaen
    Nov 10, 2025
    4.0
    Buena comida
  • PS
    Paramjit Singh
    Oct 3, 2025
    2.0
    Seriously needs some work on customer service and food.
  • BH
    Bridgette Hendricks
    Sep 14, 2025
    5.0
    This evening, I had a nice supper. This evening I would like to chime in on the Manager, Mr. David. Every time I come in David always make his way over to me and say hello with a warm and friendly smile. For whatever reason I decided to dine in, and sat near the window. While doing his rounds, Mr. David made a B-line over to my table and before I could ask for help he had already started lowering the blinds, because he clearly saw that the sun was disturbing my dining experience. Should you have a desire for Chipotle, stop by the the location on Osgood and say hello to Mr. David and his extremely friendly staff. The food is not only delicious, the staff is not only friendly, but the dining area is also very clean. Until next time enjoy your meal!
  • ZG
    Zach Goodwiler
    Sep 5, 2025
    1.0
    Owner or manager was chewing out his employee about the prior orders portion size. This took several minutes before the lady could finish my order. He then started to chew out the rest of his staff. I ordered a taco bowl and didn't get chips. The manager said that the chips were only for online orders and didn't let me purchase a bag. Wouldn't recommend to others or go back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Fremont Warm Springs serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Fremont Warm Springs?

The restaurant is open daily from 10:45 AM to 10:00 PM.