Chipotle Pacific Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food freshness, including stale ingredients and poor portion sizes.
Service Speed
Customers frequently mentioned slow service, with some noting that staff seemed rushed or inattentive.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of proper training.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Management Issues
Customers expressed concerns about management, citing understaffing and poor operational oversight.
JJ
Jon
Dec 25, 2025
1.0
Look these guys always say FRESH!! GO AND SEE!! THIS FRANCHISE HAS GONE SO FAR DOWN HILL. TGE MEAT IS NOT FRESH. SAUGHY AND YOU CAN SEE FROM FAR AWAY IT IS KEPT IN FRIGE AND HEATED UP!@ WHO KNOWS HOW LONG!! THE BELL PEPPER ONOIN IS ALWAYS OLD NEVER LOOKS FRESH. THEY SLAP A HUGE PEICE OF GUACOMOLE ON TOP THAT KILLS THE WHOLE W
ENTREE. LOOK. SUPERTAQUREA! Tge best Mexican food. Thus place us a joke!!
PS
Pargat Singh
Dec 19, 2025
1.0
Always in hurry
NS
Nick Smith
Dec 13, 2025
5.0
Great service on a very busy night. Fresh, good portions. Lovie was a super nice server on the team.
KR
KATIE FLORES REYES
Dec 12, 2025
1.0
They rush you to order and don’t even get it right. Need to look at what they’re doing. Incompetence at its peak.
DB
Divya Bhalani
Dec 6, 2025
3.0
Food is as fresh and healthy, but service is unexpectedly super slow , staff is still patiently trying to accommodate, but hate to say need to think twice before coming back just due to service
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Pacific Commons in Fremont?
Chipotle Mexican Grill at Pacific Commons is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Fremont?
Chipotle Mexican Grill is located at 5565 Auto Mall Pkwy, Alameda, Fremont, CA 94538 in the Pacific Commons area.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery services for customer convenience.
Can I order Chipotle online or through an app?
Yes, you can order Chipotle online via order.chipotle.com or through the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill at Pacific Commons?
You can reach Chipotle at +1 510-979-9397 or email ca.0976.pacific@chipotle.com for inquiries.
Does Chipotle Mexican Grill support LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and supports inclusivity at this location.
Are there any nearby places for printing or shipping services near Chipotle Pacific Commons?
Yes, FedEx Office Print & Ship Center is nearby, offering courier, printing, and shipping services convenient for customers visiting Chipotle.
What dining options are available near Chipotle Mexican Grill in Pacific Commons?
Nearby dining options include Subway, Starbucks, Panda Express, Firehouse Subs, and Sunfish Poke Bar, offering a variety of cuisines close to Chipotle.
What nearby places of interest could I visit before or after dining at Chipotle Pacific Commons?
You might visit Pacific Plaza shopping center for shopping and other dining experiences, or relax at Paint Nail Beauty Spa and Spa Dhara, both offering beauty and spa services nearby.