Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Fremont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
1,499 reviews
5 stars
512
4 stars
324
3 stars
167
2 stars
98
1 star
398
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Availability
Many customers reported that the location frequently runs out of key ingredients, leading to incomplete orders and dissatisfaction.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and food preparation areas.
Portion Sizes
Customers expressed frustration over stingy portion sizes, feeling that they were not receiving value for their money.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers stating they would not return to this location.
AH
Alex H
2 days ago
1.0
I’ve contacted corporate twice, but no luck with answers. I’ve left a Yelp review and they just auto replied with contact corporate. Here we are.
In the last 6 months we've been having pretty good luck with Chipotle. For a while their portions have been shrinking and they've recently done good about it at multiple chains we've tried from the Bay Area and down in SoCal.
THIS completely reset the poor perception of Chipotle for us. It's a huge bummer bc they're the local spot for us. We ordered a bunch of food and this chicken burrito was a shock to us when we opened the bag at home.
Holy micro burrito with mouthfuls of tortilla, Batman!
Shame shame... I wrote corporate, but zero answers.
SK
Shruti Krishnan
Feb 19, 2026
1.0
The most UNHYGIENIC restaurant I have ever seen. The service was the WORST! AVOID THIS CHIPOTLE!
HK
Harish Kumar
Jan 27, 2026
1.0
Avoid at all costs!!! Horrendous service and there is this one rude employee I encounter every single time(maybe its the day & time I go in - brunch/lunch)
I have had similar experiences in this Chipotle with this same employee in the recent past but this was a record low - I am never going here ever again and I say it again.... avoid this place at all costs!!!!
I went to Chipotle on Jan 27th 11:30 AM for a chicken & a veggie bowl. The lady who was building my bowl was extremely rude from the start and was scraping bits and pieces for each item I asked for - rice, fajitas, protein, etc. When I asked her to put more, she said "I will have to charge you"
At the end, I asked for sour cream & corn salsa on the side for each bowl but she only gave me one and said she will have to charge me for the other one. I pointed out that I have 2 bowls and should get 2 for free and she just walked away - so rude!
CS
Chockalingam Selvaraj
Jan 22, 2026
2.0
The food was nice... yet I was charged for Guac on both the entrees which was not part of the order. The marking on the entree never mentioned added guac
The person never asked me if I needed the receipt ... he hastily pulled and trashed it in the bin. Was the place crowded?? Nay !
So: 1. Ask for your receipt. 2. Double check your receipt including money additions. 3.Pleasantaries dont work, it's ok to show them the mirror. 4. Dont forget the above three points especially if you are non-American.
Do the math -- 3$ on every entree where the receipt was not checked by the receiver. Over invoicing and generating funds off the book :)
And later when asked, they returned the money back - yet the situation was awkward.