Wendy's

Reviews

• JH

  J HAM

  Feb 12, 2026
  3.0
  Great customer service, average fast food.
• ZZ

  Zom

  Jan 31, 2026
  5.0
  My husband and I felt it was necessary to submit a negative customer satisfaction survey for this location due to receiving two orders that were missing items and sub-standard customer service when we returned to the restaurant to retrieve them. We had requested a call back for this experience and within 24 hours a general manager was in contact with my husband and made great effort to apologize for our inconvenience and for the not-so-customer friendly interaction with the employee that assisted him. I appreciate that they actually considered our survey and took the time to contact us and did a great job of ensuring that we weren’t left with such shameful experience. We go this restaurant often since there aren’t very many options in our neighborhood, and it was the first time we had an issue to this degree there. There have been less significant problems, but this one was more impactful. We seriously considered not returning, but now that we have been shown that we as customers matter and our experiences matter, we will give them another chance.
• MT

  Myra Tjaden

  Jan 12, 2026
  1.0
  I paid for an extra ranch didn’t even get that lady was kind of snobby. They didn’t even make the food right the hamburger was pink. The fries and nuggets were not fresh. They taste like they were old and soggy and some were burnt like they got re-put in the fryer just to heat up. But they weren’t even really that hot. And you can also tell a difference from old oil and fresh oil. I don’t even know when the last time they even changed the oil cause these fries and nuggets taste horrible.
• GS

  Gagan singh

  Jan 9, 2026
  1.0
  No brother she grils is pretty good but food aaa thoooo
• DR

  Doug REID

  Dec 31, 2025
  5.0
  Fast and dependable food service on a busy highway in a convenient location. Coupled with Flying J fuel pumps this is THE best place connected to the Grapevine to stop. GORMAN's McD's is too inconsistent and the stops downhill at the Laval exits, both East & West, are too congested and the restaurants too crowded. On one of the busiest travel days of the year I walked right up to the counter and had to wait half a minute for the counter person to get back on station (see actual picture). Their menu is priced with national prices too, not jacked up highway prices. You can't go wrong here. DOUG out

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