McDonald's

3.8
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18962 Brookhurst Street, Fountain Valley, CA
92708, United States

Hours

Reviews

3.8
1,167 reviews
5 stars
519
4 stars
239
3 stars
197
2 stars
60
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived value, noting that portions seem smaller for the cost.

Positive Staff Interactions

Some customers highlighted positive experiences with friendly staff members, indicating that service quality can vary significantly.
  • GK
    Gene Kim
    Dec 4, 2025
    1.0
    Do not go here, their prices are INSANE! Grinch box $16 other locations are $13.50! This place is a ripoff!!!!
  • LL
    Lindsay
    Dec 1, 2025
    2.0
    Had the worst experience at one of my favorite McDonald's. Not only was the curly-haired manager completely rude to me over the talkbox while I was trying to order, also rude to me when I called because I had been waiting for 8 minutes to order without any knowledge that the machine was broken. I was not told to move my vehicle or accommodated by taking any kind of order while four other people got their food. I don't care if you were a machine is broken your job is to handle a customer in the best way possible. I hope giggling in the face of an angry customer made your whole day, curly-haired manager guy.
  • ZI
    Zoe ig
    Nov 10, 2025
    4.0
    we’ve come in a few times and lily ( I think her name is ) was really sweet and nice
  • ER
    Elli Roman
    Nov 1, 2025
    1.0
    Just dont go here. They are always claiming "a person called out". But if they are so disorganized by 1 person calling out, that is a huge management issue that they dont care to solve. I waited 20 minutes for them to acknowledge me AT THE COUNTER. My mobile order was placed at 8:53 am. But they never called my number, or asked if I was being helped until 9:10 am. When they did look my way, they found my order, took my bag that was ready to the back, then came out and gave it to me. It was cold. I said, this has vmbeen sitting there and it's cold. They responded with, we'll its busy and it will be another 20 minutes to remake everything. Absolutely ridiculous. Don't go here.
  • CM
    Cina Dean Moheimani
    Oct 29, 2025
    5.0
    Download the McDonald's app and you get some of the best prices and deals

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Fountain Valley?

McDonald's Fountain Valley is open from 6:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.