Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or old items, incorrect orders, and food safety concerns.
Cleanliness
Several customers noted that the dining area and bathrooms were dirty, impacting their overall experience.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others reported unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
NZ
Noah Zachary
Nov 6, 2025
1.0
Will treat you like a criminal for redeeming free food that was GIVEN TO US FOR PLAYING THE MONOPOLY GAME. Employee approached with unnecessary attitude. Have been to other Mcdonald locations and never experienced this. Reason most likely being that I showed up 30 minutes before closing and they were lazy and didn't want to do their job. If you have an issue, take it up with corporate. If you don't want to do YOUR JOB, leave it for someone else that can.
HH
Harry Handy
Oct 21, 2025
1.0
Dining room small dirty and uninviting. No counter service, kiosk only. Food took more than 10 minutes. Fries not hot. Very unsatisfactory flavor and texture on sandwiches. Nuggets tough. Food seemed old. Will never go back. Staff polite but come on, in a world where In n Out exists, McD's better raise their game. We just went because this location recently opened. Lesson learned.
JL
jay lorenzo
Oct 17, 2025
1.0
Went through the drive-thru on October 16th, 2025, around 7:30 PM. The blonde-haired girl working (believe her name was Jasmine, according to what she told my wife) was rude and unprofessional. When she took my order, she sounded uninterested and didn’t care — no energy, no greeting, and I had to repeat my order multiple times even though it was just one item.
It wasn’t busy at all, only one other car in line, so there was really no reason for that kind of service. When I got to the window, she handed me the order while looking away, almost like saying “here, go away.”
I’ve worked in fast food before, so I understand when it’s busy things can get hectic — but this wasn’t that. What makes it worse is this isn’t the first time we’ve had this kind of experience here. It’s happened to both me and my wife on separate visits. Definitely disappointed with the lack of basic customer service.
AA
Aaron
Sep 28, 2025
1.0
I have been stuck at home all weekend with food poisoning because I ordered a chicken sandwich a couple days ago and it came out completely raw, not just a little pink, it was RAW
LR
Linh Redhead
Sep 27, 2025
5.0
We stopped by here after an appointment to the local orthodontist. We got our food quickly and fresh. We would definitely come here again. The employees are very nice especially Kelly. She gave us our orders and then later on checked up on us to see if everything was okay. She joked around with my daughter. She made us feel very welcomed there.
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What are the delivery hours for this McDonald's?
Delivery service is available from 4:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android or via the provided quick link.
What delivery and pickup services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is this McDonald's located?
It is located at 11321 Talbert Ave, Fountain Valley, CA 92708, USA.
What are some nearby dining options close to this McDonald's?
Nearby dining options include Taco Bell, Souplantation (a buffet and salad bar), Istanbul Grill California for Turkish and Mediterranean cuisine, City Grill (American restaurant), Cancun Fresh Mexican Grill, and The Flame Broiler (Asian restaurant).
Are there any retail or shopping stores near this McDonald's?
Yes, nearby retail stores include Costco, Ross Dress for Less, Mattress Outlet, Wyckes Furniture, Furniture Outlet, and OC Art & Home.
What nearby services or businesses could customers visit before or after eating at this McDonald's?
Customers can visit facilities like Wonder Nails & Spa for nail and skincare services, Janice Kassawat Optometry for eye care, Banfield Pet Hospital for pet care, and OC Animal League for animal services.