Jimmy John's

3.7
156 reviews

About

Sandwich Restaurant

Location

Jimmy John's
18011 Newhope St, Fountain Valley, CA
92708, United States

Hours

Reviews

3.7
156 reviews
5 stars
72
4 stars
38
3 stars
6
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with service, including long wait times, incorrect orders, and staff attitudes.

Inconsistent Hours

Many reviews highlighted confusion and frustration regarding the store's operating hours, with several customers finding the location closed during posted hours.

Food Quality

While some customers praised the sandwiches for being tasty and fresh, others expressed disappointment with specific items and preparation.

Staff Friendliness

Several reviews noted that while some staff members were friendly and provided good service, others displayed poor attitudes.
  • WW
    WorkThatFeet
    Jan 2, 2026
    1.0
    This place is under staffed. They close at 7pm on Friday, online order only and the wait is 40 mins if you go during weekdays around lunch time
  • AV
    Adrian Vega
    Dec 4, 2025
    1.0
    I ordered a sandwich for delivery at 12:38pm and had to call them one hour later because they didn't deliver. The response was "We don't have a driver at this time". This is the 3rd time it has happened to me. Probably the last time I order from them.
  • GV
    Geraldine Vasquezl
    Sep 18, 2025
    5.0
    The wine list was decent.
  • TH
    Tammy Holbrook
    Aug 7, 2025
    5.0
    The sandwich was delicious; made to order and the staff was super kind.
  • AB
    Alexa Barnes
    May 18, 2025
    1.0
    Closed at 5:45 on Sunday. Confused. Worker inside but door was locked.