Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fountain Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
660 reviews
5 stars
387
4 stars
126
3 stars
71
2 stars
27
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, particularly the grilled chicken, but some reported issues with dryness and incorrect orders.
Customer Service
Service quality varied; while many praised friendly and helpful staff, others reported rude behavior and mistakes with orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms, while some locations were noted as clean and well-maintained.
Ordering Experience
The use of kiosks for ordering received mixed feedback, with some customers preferring human interaction and others finding the process efficient.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and portion sizes, feeling that value for money has decreased.
- OPOlaf Pernitt5 days ago4.0Lobby is really small and you have to order using a kiosk, so we can no longer special order items with no cilantro, so we may not go back.
- CMChristine McCarttNov 27, 20252.0This place is awful. I love El Polo Loco but this location will without a doubt me up your order. They always forget the dressing. When you make a request like no avocados due to severe allergies they will put on avocados. Take my advise and steer clear from the Warner/ Euclid location
- MDMark DesrocherNov 12, 20255.0Very good all a round 100% A+
- FHFrancisco HernandezNov 1, 20254.0Food its good every body knows But restrooms need more attention on men's restroom no urinal people have to wait till toilet gets available . Please fix urinal
- AGAna GanOct 17, 20253.0Not to clean
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Fountain Valley?
El Pollo Loco in Fountain Valley is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery service for customer convenience.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app, available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437476.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment methods.
Where is El Pollo Loco located?
It is located at 11025 Warner Ave, Fountain Valley, CA 92708, USA.
Does El Pollo Loco support catering and drive-through options?
Yes, El Pollo Loco offers catering services and has a drive-through available.
What can customers enjoy nearby El Pollo Loco in Fountain Valley?
Nearby, customers can visit Pho Hong Long, Yummy Pho, and Pho Kim Quy for Vietnamese cuisine alternatives.
Are there any pet-related services near El Pollo Loco?
Yes, Pet's Paradise Paw Store & Grooming and Pets Paradise Store are close by for pet care and grooming needs.
What beauty and wellness services are available near El Pollo Loco?
Customers can find Katie Beauty Care, Angel Beauty makeup and skin care, Modern Salon Fountain Valley, and Star Nails Fountain Valley nearby.
How can customers access El Pollo Loco after visiting nearby businesses like Fountain Valley Appliance Repair Pros or Fountain Valley Primo Plumbing?
After visiting nearby businesses like Fountain Valley Appliance Repair Pros or Fountain Valley Primo Plumbing, customers can easily reach El Pollo Loco for a fresh Mexican meal at 11025 Warner Ave, providing a convenient dining option nearby.