Dunkin'

3.8
483 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fountain Valley, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18022 Brookhurst St, Fountain Valley, CA
92708, United States

Hours

Reviews

3.8
483 reviews
5 stars
241
4 stars
83
3 stars
50
2 stars
31
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, with many citing poor attitudes and lack of professionalism.

Order Accuracy

Numerous reviews mention issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

While some customers praised specific items like the seafood platter and donuts, others reported stale products and inconsistent quality.

Cleanliness

Several reviews noted that the restrooms and overall cleanliness of the location could be improved.

Operational Issues

Customers expressed frustration with inconsistent business hours and long wait times, particularly in the drive-thru.
  • PB
    Peter Byars
    2 days ago
    1.0
    Worst coffee I've ever had. Ordered a peppermint mocha latte at the drive through. The guy taking orders at the drive through seemed lost (listening to the car in front of me order), he had to keep asking the customer to repeat everything. This made the line take longer, but that's not a big deal to me if the food is good. But the coffee came out not blended at all. I got strong oatmilk taste for the top 3/4 of the drink, then very strong peppermint syrup at the bottom. Never tasted coffee, most of the drink was oatmilk.
  • AA
    Anne
    Nov 10, 2025
    1.0
    I just wasted $30 on two cold sandwiches, a watered down matcha, and a coffee that tasted burnt. The girl at the drive thru had a bad attitude, like it took so much out of her to make my order taste this bad.
  • SS
    Shelby Snyder
    Oct 16, 2025
    1.0
    What even is this? I NEVER write negative reviews, but this was just awful we threw it away. The lady working at the front was rude, and said not her problem. Yuck.
  • SM
    Saul Medina
    Sep 18, 2025
    1.0
    Ordered bacon egg n cheese bagel.. only got the bagel and egg😭✌️🥀
  • KG
    Kathrine Greene
    Aug 23, 2025
    5.0
    I come here almost every day before work and on Thursday morning 8/21 I was provided with one of the best experiences I have ever had! The younger girl with the cute lashes and funky nails was such a sweetie! She was very outgoing with me and I was quite impressed. She is one of the nicest workers I have encountered here- very impressed by her. Superb customer service I do wish I could of gotten her name though… bummer!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Fountain Valley, CA?

Dunkin' in Fountain Valley, CA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer breakfast and other meals?

Yes, this Dunkin' serves breakfast, lunch, brunch, and dinner with options like coffee, espresso, breakfast sandwiches, donuts, and tea.