McDonald's

3.8
1571 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 Triton Dr, Foster City, CA
94404, United States

Hours

Reviews

3.8
1,571 reviews
5 stars
675
4 stars
360
3 stars
256
2 stars
93
1 star
187

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

The quality of food was inconsistent, with complaints about cold fries, undercooked burgers, and overall mediocre food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and restrooms.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and inefficient, with multiple customers expressing frustration over long wait times.
  • TF
    Temisi Fakahua
    2 days ago
    1.0
    Really rude workers there tonight. First time experiencing it here with this staff running tonight
  • MP
    Marsh Pierson
    Nov 17, 2025
    1.0
    Breakfast is microwaved. They use paper straws and wooden spoons. It's just stupid
  • BM
    Brandon M
    Nov 12, 2025
    5.0
    I went through the drive-thru and was asked to park to wait, I had to wait 20 minutes and watched many cars behind me in drive-thru get their food and drive off. I walked in to see what is the delay as I only ordered 1 chicken sandwich. The woman behind the counter was very friendly & helpful and was able to help me get my food and gave me a complimentary pie. She made the experience a positive one.
  • PL
    Phil Lee
    Nov 9, 2025
    1.0
    Truly awful experience today at 6 AM when I ordered breakfast burritos, coffee and iced coffee caramel. The burritos were microwaved and had the consistency of a paper bag. Inedible. My coffee had to be sitting there all night because, well you know what old scorched coffee tastes like. Same problem with the ice coffee. McDonald's why do you offer 24 service when you can't deliver a quality product?Corporate please contact this franchisee and read them the riot act.
  • SH
    Sterling He
    Oct 26, 2025
    1.0
    We were ordering food at night tonight, and there was this girl with big eye lashes who was super lazy. She was just flirting with two guys who were clearly her friends. She rather pays attention to the food and orders. She kept chatting with the two guys for 10 minutes. She should be fired.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Foster City location?

McDonald's in Foster City is open 24 hours a day, 7 days a week.

What are the drive-through hours at McDonald's in Foster City?

The drive-through is open 24/7, every day of the week.