Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold or stale items, and instances of food poisoning.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty conditions and unsanitary practices.
Ordering Experience
The use of kiosks for ordering was criticized, with many customers preferring to order from staff instead.
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Fritzen Batten
Feb 13, 2026
1.0
There's nothing wrong with enjoying work but when they're goofing off and not paying attention to the details this is what you end up with 👎 my fries were not even half full...
MP
Micah Pilgrim
Jan 31, 2026
1.0
The fact that I could not charge my phone while I drank my coffie killed it for me. never going to a McDonalds again.
TS
Tasha Stinnett
Jan 18, 2026
1.0
If I could put 0 stars I would. First of all...I bought a large coffee and enjoyed it my car since this McDonald's was completely packed. Not even 15-20 minutes later. I go in for a refill. The manager Heather told me she needed my receipt. So I bring in my McDonald's receipt.....now I ordered this coffee and a sweet tea through the McDonald's app. I show Heather said receipt and she still denied me a refill on coffee. Extremely rudely. I asked for a store number and she said there is no store number and walked away. This is the most extremely rude McDonald I have ever been too. She is now calling the cops on me. Got to go!
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Certified March 01, 2026Yext Knowledge Graph
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