Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
Many reviews indicated issues with food freshness and quality, including complaints of food poisoning and poorly prepared items.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty conditions and unkempt dining spaces.
Kiosk Experience
The use of kiosks for ordering was met with mixed feelings, with some customers preferring human interaction and others finding it inconvenient.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others described a generally unfriendly atmosphere.
MC
Micheline combs
6 days ago
5.0
Dependable, kind
PD
Paul Durbin
Dec 27, 2025
3.0
So so
RT
Rosi Thomas
Dec 26, 2025
4.0
It's what you'd expect from McDonald's
NR
nichole ross
Nov 30, 2025
2.0
When I came here I thought it would be good because in my hometown I usually enjoy McDonalds never had a problem besides rudeness, now when I came here not only was it slow but if you want a sauce they said you have to get it with a separate order of a 10 piece nugget, which we had already got a 10 piece nugget, and I got a Big Mac sauce n fries and wanted hot mustard with my Big Mac and fries but they said we’d have to buy a 10 piece with it. That’s unacceptable nobody should have to buy another meal for a tablespoon of sauce in a little plastic like container….. and after I ate my food not only did I get absolutely sick I got god dang food poisoning within 30 minutes of eating my food, this place is nasty, disrespectful and tried to rob more money out of people, they are lucky I don’t want to waste my time and sue them for contaminating my food with their nasty hands.
CC
Chey Chey
Nov 28, 2025
3.0
Only 2 fast food restaurants in town .
We eat there regularly never see anyone wearing hairnets..