Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Some customers noted that the restaurant was clean, particularly the restrooms, while others reported dirty conditions during certain times.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and slow service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, particularly in the drive-thru, leading to frustration among customers.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about stale or poorly prepared items.
Kiosk Usage
Several customers expressed dissatisfaction with being required to order via kiosks instead of interacting with staff.
JD
Jack A. Diamond
Nov 2, 2025
3.0
~45 days ago I used the kiosk just inside the door. It somehow glitched. Just as I inserted my card for payment, the kiosk displayed a screen saying...'This machine is closed, please proceed to the next available machine'... or something to that effect. I moved to the next machine and reordered. I paid and received my meal.
Later I checked my card and saw that the first machine also took my money.
I ask the management at the store. They immediately claimed I was trying to defraud McDonald's by trying to get a free meal. They didn't check they just accused me of being a theif and a liar. I've emailed McDonald's cooperation. No answer.
I've used these machines many times before and a few times since with no problems. But now... It's been ~45 days and McDonald's still has my money. It's not like $12.00 is going to cause me great harm... It's just a matter of fairness. This company doesn't need my money but I do. Shame on you.
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Brady White
Nov 1, 2025
5.0
Best and only McDonald's in Fort Bragg
PM
Phillip Mount
Nov 1, 2025
1.0
1.5 out of five stars would not recommend. I only come here when I’m starving. Other than that it’s a joke from the people that work there to the customer service given to the quality of the food. McDonald’s just isn’t what it used to be. I grew up on this place and I can’t even reminisce anymore because the food is so different now than what it was.
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Chaz
Oct 30, 2025
5.0
Always have to stop in here when we get off Hwy 20
Place is clean
Need to have more apple pies ready
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Timothy Erickson
Oct 10, 2025
1.0
This place is absolutely disgusting. The workers that work there are really nice and they’ll serve you with a smile. Well, a half smile well, maybe just a quarter smile because the food does not even smell like food. I’m not sure how McDonald’s is getting away with serving this because this is absolutely disgusting