Dunkin'

3.8
226 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Foothill Ranch, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
26722 Portola Parkway, Foothill Ranch, CA
92610, United States

Hours

Reviews

3.8
226 reviews
5 stars
105
4 stars
49
3 stars
30
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 20 minutes.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and a lack of professionalism.

Product Quality

There were numerous complaints about the quality of donuts and coffee, with many stating that donuts were stale or not fresh, and coffee inconsistent.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences, particularly with specific staff members who provided excellent service.
  • SN
    Shelley Newnam
    Dec 26, 2025
    4.0
    It was just ok. Donuts not so good but coffee was delicious! Friendly fast staff.
  • NK
    Nadia Ka
    Dec 12, 2025
    1.0
    We came here to order and they took exceeding long to take our order and to give us our order I really don’t see a point in a drive thru if you have to wait 20 minutes for 2 simple orders
  • RW
    Ryan Wendland
    Dec 4, 2025
    1.0
    Constantly getting orders wrong. Food is always cold
  • FW
    Frankie Writez
    Nov 26, 2025
    5.0
    I just found out about Dunkin’ Donuts Reward Program “Dunkin’ Extras” where Dunkin’s rewards purchases at retailers such as Walmart, Target, etc. for Dunkin Donuts products. After signing up and uploading my very FIRST receipt, I was rewarded with a $5 Dunkin’ Donuts Promo Card to use for any purchase at a Dunkin’ Donuts restaurant! Plus, being a regular Dunkin’ Rewards member, my account is currently loaded with a coupon to redeem any Iced or Hot Drink for only $2 until 12/3!! So what did I do? Used that $2 off of my promo card to enjoy a Cocoa Mocha Signature Latte!! This was my first time trying a Latte, although I’m pretty fond of Mocha Coffee, I figured this might me good, too! I wish it came with more sugar, but after checking my order, I see that I forgot to add some in lol no biggie because I just added some from home! Adding it made it taste more like a hot chocolate! Thanks to Dunkin and the kind gentleman that assisted me with my pick up order. I will be back again soon!
  • NM
    Nick McCoy
    Nov 15, 2025
    2.0
    Ordered an iced coffee. It was 95% Ice. For 6$ I should get more actual coffee than that

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Foothill Ranch, CA?

Dunkin' in Foothill Ranch is open daily from 5:00 AM to 9:00 PM for in-store service, and delivery is available from 6:00 AM to 8:30 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.