Wendy's

3.0
139 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17020 Sierra Lakes Pkwy, Fontana, CA
92336, United States

Hours

Reviews

3.0
139 reviews
5 stars
53
4 stars
12
3 stars
10
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted consistently low food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the restrooms and dining area.

Staff Friendliness

While some reviews praised friendly staff, many others reported unwelcoming behavior and lack of customer engagement.
  • KT
    kids Fun Teev
    Dec 31, 2025
    1.0
    It says that they close at 1:00 a.m. I got here at 12:20 and they already told me it is closed because they don't want to serve anybody it seems to me they are very unprofessional I would not recommend coming here
  • LL
    Lou
    Dec 12, 2025
    1.0
    I submitted my order and they forgot to process it. I had to go and ask about it. Only 1 customer inside.
  • RJ
    Randolph Johnson-Smith
    Dec 11, 2025
    1.0
    ⭐ 1 Star — and that one star is me being forgiving. I genuinely don’t know what’s going on at this Wendy’s location, but after four separate visits, all after 9 PM, I’ve hit my breaking point. Every single time, something has been wrong with the order—every time. Missing items, incorrect items, or food so old it’s honestly shocking it was served. The buns were hard and crusty, the meat was dry, and the fries tasted like they had been sitting for hours. This wasn’t a one-off mistake. This has been a consistent pattern on multiple late-night stops, and it shows a complete lack of care or quality control. I can’t speak for the daytime crew, but late-night service at this location is consistently the worst fast-food experience I’ve had anywhere. It’s frustrating, disappointing, and honestly baffling that this keeps happening. I’m leaving this review not out of spite but to get attention from management, because something here needs to change—urgently.
  • BS
    Bill Stevens
    Nov 3, 2025
    2.0
    Got a Dave's double cheese, meat was over/over done. Good for shoe leather replacement!
  • DV
    Diego Valdivia
    Oct 1, 2025
    4.0
    Food was okay.

Frequently Asked Questions About Wendy's

Is Sierra Lakes Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 17020 Sierra Lakes Pkwy, Fontana?

The drive-thru is open daily from 6:30 AM to 1:00 AM.