Brand Certified
Wendy's
4.0(826 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
14439 Baseline Avenue, Fontana, CA
92336, United States
Certified by Wendy's • Mar 01, 2026
(909) 356-8622
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ca/fontana/14439-baseline-avenue
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
4.0
826 reviews
5 stars
435
4 stars
159
3 stars
105
2 stars
40
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of communication.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms.
Positive Experiences
Despite the negative feedback, a few customers praised the quick service and friendly staff, indicating some positive experiences.
- ATAngelica TorresFeb 15, 20261.0I will never be coming back. From the moment we walked in, we felt rushed. We politely asked for a few extra minutes because we had kids with us and they were still deciding what they wanted. Instead of being understanding, the employee kept coming back asking, “Are you ready?” even after we had already asked for more time. When we finally started ordering, she suddenly acted like she couldn’t hear us, yet somehow had no problem rushing us the entire time. To make it worse, she brought another employee over and we could hear them laughing while we were ordering. It felt very unprofessional and honestly childish. Customer service matters, especially when families are involved. Very disappointing experience.
- TYThomas YFeb 3, 20261.0They forgot to include my fries. The chicken was dry. And they didn’t add the cheese as I requested. Would not recommend.
- GRGil RodJan 23, 20261.0Got a combo. Ugh the patty was charred. Horrible simply Horrible. I would have returned it but I drove thru. Cross this place off your list. I should have waited for In n Out to open.
- MPMaria PerezDec 18, 20255.0Excellent service , I be there to take my lunch, they take my order and 2 min I received my order , nice service , my order was hot
- SPSunny PandyaDec 10, 20251.0Manager Maria worst manager ever. Everyone check your receipts she is over charging with the intention that customers won’t notice to boost sales. We just went through the drive and ordered a kids meal she charged my card $28. When we went back in side she said she knew we would come back in for a refund. But why would you charge your customers incorrectly. First she refused to provide a receipt and when she gave us one it was for someone else is order. Also when you use the app she acts like she’s scanning the code but the total never changes. Be careful about this location.
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-thru at Wendy's in Fontana?
The drive-thru at Wendy's in Fontana is open from 6:30 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 1:00 AM.
Does this Wendy's location serve breakfast and what times is it available?
Yes, the Fontana Wendy's serves breakfast. You can order breakfast items through their app or website, starting from 6:30 AM when they open.
What payment options are accepted at Wendy's on Baseline Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through a mobile app for delivery or pickup?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app for delivery or pickup.
Is this Wendy's location open for dine-in and does it have a drive-thru?
Yes, this Wendy's offers dine-in service and has a drive-thru available for customers.
How can I get in touch with the Wendy's location at 14439 Baseline Avenue for feedback or questions?
You can call them directly at (909) 356-8622 or provide feedback through their Customer Care Live Chat or satisfaction survey on their website.
What are some nearby places of interest around Wendy's in Fontana?
Nearby places include Heritage Village Center (a shopping center), Juice It Up (a smoothie and health food bar), and Massage Green Spa (a day spa offering massage and reflexology services).
Are there any convenient spots near Wendy's for shopping or refueling?
Yes, Heritage Village Center offers shopping nearby and there are gas stations like HERITAGE SHELL and Shell close to Wendy's for refueling your vehicle.
What leisure or fitness centers are close to Wendy's that customers might visit before or after a meal?
Nearby fitness options include Kim's Tae Kwon Do Institute Fontana, a martial arts school, and for leisure, there are places like Goodwill Southern California Store and Donation Center, as well as Express Donuts for a sweet treat.
Does Wendy's in Fontana offer gift cards and where can I purchase them?
Yes, Wendy's gift cards can be purchased in the restaurant, at various retailers, or online through their gift card portal at wendysgiftcards.com.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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