Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
823 reviews
5 stars
434
4 stars
160
3 stars
105
2 stars
40
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers mentioned issues with food temperature and quality, such as cold or stale items.
Cleanliness Concerns
There were complaints about the cleanliness of the restaurant and restrooms, with some customers finding unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff during their visits.
- MPMaria PerezDec 18, 20255.0Excellent service , I be there to take my lunch, they take my order and 2 min I received my order , nice service , my order was hot
- SPSunny PandyaDec 10, 20251.0Manager Maria worst manager ever. Everyone check your receipts she is over charging with the intention that customers won’t notice to boost sales. We just went through the drive and ordered a kids meal she charged my card $28. When we went back in side she said she knew we would come back in for a refund. But why would you charge your customers incorrectly. First she refused to provide a receipt and when she gave us one it was for someone else is order. Also when you use the app she acts like she’s scanning the code but the total never changes. Be careful about this location.
- AWamanda wolferNov 15, 20251.0The manager didn't seem to have a clue. What was going on or how to take an order? The employee's had a better grasp of what was going on than she did. The system was down and they wouldn't accept my coupon, which I specifically ordered. What I ordered because I had a coupon. Not necessarily, because that was what I really wanted but at that point I didn't want to go back. And change my order. Because there was a line of cars behind me. I asked for a ranch to which I was told I would be charged even though again. I couldn't get them to take my coupon. They wanted to charge me for a sauce. And then they gave me no receipt and had an attitude when I asked for a straw.
- MLMichael LomeliNov 2, 20252.0We ordered in the drive thru at this location on Baseline on 11/2 at 6:55pm and ordered 3 sandwiches, baconator fries, cinnabon, and 4 piece chicken strips. The drive thru person didn't provide a receipt, we asked for 2 sauces for the chicken and a ranch for the fries and was told we had to pay 27 cents for sauce. Unbelievable for a $45 order. No napkins, no receipt, no ranch and definitely not friendly service. This just goes to show why we hardly get fast food anymore and we know which Wendy's location to avoid now. We will not be returning.
- AAAhmad AyeshOct 15, 20255.0The lady with the glasses knows what customer service means.
Frequently Asked Questions About Wendy's
Is 14439 Baseline Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Fontana?
The drive-thru at Wendy's in Fontana is open from 6:30 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 1:00 AM.
Does this Wendy's location serve breakfast and what times is it available?
Yes, the Fontana Wendy's serves breakfast. You can order breakfast items through their app or website, starting from 6:30 AM when they open.
What payment options are accepted at Wendy's on Baseline Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through a mobile app for delivery or pickup?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app for delivery or pickup.
Is this Wendy's location open for dine-in and does it have a drive-thru?
Yes, this Wendy's offers dine-in service and has a drive-thru available for customers.
How can I get in touch with the Wendy's location at 14439 Baseline Avenue for feedback or questions?
You can call them directly at (909) 356-8622 or provide feedback through their Customer Care Live Chat or satisfaction survey on their website.
What are some nearby places of interest around Wendy's in Fontana?
Nearby places include Heritage Village Center (a shopping center), Juice It Up (a smoothie and health food bar), and Massage Green Spa (a day spa offering massage and reflexology services).
Are there any convenient spots near Wendy's for shopping or refueling?
Yes, Heritage Village Center offers shopping nearby and there are gas stations like HERITAGE SHELL and Shell close to Wendy's for refueling your vehicle.
What leisure or fitness centers are close to Wendy's that customers might visit before or after a meal?
Nearby fitness options include Kim's Tae Kwon Do Institute Fontana, a martial arts school, and for leisure, there are places like Goodwill Southern California Store and Donation Center, as well as Express Donuts for a sweet treat.
Does Wendy's in Fontana offer gift cards and where can I purchase them?
Yes, Wendy's gift cards can be purchased in the restaurant, at various retailers, or online through their gift card portal at wendysgiftcards.com.