Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Cleanliness
Multiple reviews highlighted poor cleanliness, particularly in restrooms and dining areas, with reports of overflowing trash and unsanitary conditions.
Customer Service
Feedback on customer service was mixed; while some praised individual employees, many noted rudeness and a lack of attention from staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
LK
Lisa Karle
6 days ago
2.0
Food is getting worse and smaller and prices are climbing. Go somewhere else
BD
Barbara D
Jan 5, 2026
1.0
Bathrooms and fountain area were really filthy and I was there early afternoon. Disgusting
FM
Felipe Meza
Dec 29, 2025
1.0
I when for breakfast at 4 am and they tell me I need to wait 10 to 20 minutes to get ready I go to jack in the box is in front of Macdonald 5 starts to jack and 0 starts to Macdonald
AR
Ahmad Al Rashdan
Dec 27, 2025
1.0
The bathroom had no soap or sanitizer (was out), which immediately raised a hygiene concern. It made me wonder where the staff wash their hands after using the restroom. Because of that, I didn’t feel comfortable eating the meal and ended up leaving my food.
MM
Martin Morales
Dec 25, 2025
1.0
Yesterday I was in Popeyes, the same thing, the service really bad, especially when someone like me trying to get something to eat, those employees prioritize drive-thru costumers and orders they place in advance online. You have beg for service. They're in a bad mood perhaps frustrated, I really don't know we had to wait a long time before we got the order.