Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,786 reviews
5 stars
1,135
4 stars
536
3 stars
442
2 stars
233
1 star
440
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Cleanliness
Many reviews highlighted poor cleanliness, particularly in restrooms and dining areas, with reports of trash and unsanitary conditions.
Customer Service
Mixed feedback on customer service; while some praised individual staff members, others noted rudeness and lack of attention from management.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and problems with the self-service kiosks.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, incorrect preparation, and overall dissatisfaction with the meal quality.
- KDKenric DavisNov 11, 20254.0Nice
- NRNicholas RasmussenNov 3, 20254.0Basic fast food experience...
- AFAlicia FerrellOct 26, 20254.0Long line and always double check your food. Staff is friendly.
- A3A P 3Oct 14, 20255.0You serve yourself through your phone app or, use their kiosk inside the store. Didn't know this particular store had transferred over to self serve. Minor setback.
- MSMiriam SmithSep 25, 20251.0My boyfriend and I always come here between 1-3am roughly 3 times a week. and each time there’s always something wrong. Either there menu shows breakfast but only service lunch and dinner. And the sodas here are always flat, and they don’t always take credit/debit which is weird cuz they say that whenever I go there. Please upper management this location needs help! This location is making me hate McDonald’s which is crazy cuz why is this location so BAD compared to the wholesome goodness from the McDonald’s located in Hesperia on Fashion Court? Also today I tried to order a Filet of Fish but they said they don’t serve chicken anything or fish anything past midnight. These people make it obvious that they hate their job by the way they constantly have excuses and throw my burgers in the wrappers. I will be calling cooperate tomorrow. Response to McDonald’s Management; Thank you for the continuous copy and paste link that doesn’t even work reply. Wow so helpful hopefully McDonald’s supplies Leadership classes.
Frequently Asked Questions About McDonald's
What are the 24/7 hours of operation for McDonald's at 3870 Sierra, Fontana?
McDonald's at 3870 Sierra in Fontana is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides curbside pickup, delivery, same day delivery, and no contact delivery services.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.
How can I order McDonald's food online or through mobile apps at this location?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is the McDonald's located in Fontana, CA?
It is located at 3870 Sierra, Fontana, CA 92336, United States.
Are there any nearby gas stations where I can refuel and grab snacks close to McDonald's?
Yes, nearby gas stations include ExtraMile, Chevron, ARCO, Shell, Speedway, and 7-Eleven, all offering convenience stores for snacks and fuel.
What other fast food options are available near this McDonald's?
Nearby fast food restaurants include Jack in the Box, Del Taco, and Krispy Krunchy Chicken, giving you multiple dining choices nearby.
Are there any local attractions or outdoor activities close to McDonald's at 3870 Sierra where I can visit?
Yes, you can visit Lytle Creek & Bonita Falls, Lytle Creek Shooting Range, Mt Lakes Resort, and Little Creek River for outdoor recreation nearby.