McDonald's

3.5
3096 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17017 Sierra Lakes Pkwy, Fontana, CA
92336, United States

Hours

Reviews

3.5
3,096 reviews
5 stars
1,150
4 stars
616
3 stars
502
2 stars
254
1 star
574

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food presentation.

Service Speed

Numerous reviews highlighted long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.

Food Quality

Customers noted inconsistencies in food quality, with some items served cold or poorly prepared.
  • AP
    Anthony Picazo
    Nov 17, 2025
    2.0
    Service is horribly slow because they rather talk and say funny each other while I gotta wait with my window down in the rain cuz idk when whoever is in the speaker is gonna actually start taking my order
  • KR
    Kyle Reese
    Nov 13, 2025
    1.0
    Dirty, the food order was wrong, and expensive.
  • DS
    Devin Suniga
    Nov 12, 2025
    2.0
    You’ll have to wait in a 30 minute car line just to get to the order speaker and them to say they don’t have shakes/sundaes etc. Happens often.
  • YR
    Yina Rodgers
    Nov 6, 2025
    5.0
    Kid in the back Brian he was patient and nice and helped me use my points in the app. My order was taken very quickly and food was hot
  • JL
    Jose Munoz lopez
    Oct 26, 2025
    1.0
    Missing hashbrowns from order.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24/7.