Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and messy soda machines.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, undercooked fries, and incorrect orders.
Staffing Issues
Many reviews mentioned understaffing, leading to slow service and long wait times, especially during late-night hours.
RF
Ryan Flores
Feb 22, 2026
1.0
I passed to get food during my lunch break. I made sure this place is open 24/7 if not I wouldn’t bother passing by. I waited 5 min through the drive through and even asked if there’s anyone; nothing. I went through the window and saw 4 people standing looking at a machine. I backed up to since I kinda passed it. They all vanished to hide. One girl passed and just looked at me when I wanted to simply ask if they are not doing 24/7 or at lunch break. I have no issue if it’s closed at all but it was matter of being disrespected. The fact other fast food places can tell me if it’s open or not is wild to me. This is the second time I’ve had an issue with this place. Don’t recommend anybody to go here.
DR
Destini Rios
Feb 21, 2026
1.0
Horrible service. Went around 11ish 12am and they messed up my order & the girls were not nice at all while taking & handing over the order. Only 1 car in front of me & they took over 20 minutes just to give me the food that they didn’t even make right . This has been a bad experience & do not recommend coming here for a late night snack.
EP
Elizabeth Perez
Feb 15, 2026
1.0
Worse place to order late night food and during lunch time don’t waste time here and hired good ppl who actually wants to work here! Tired of waiting late! When you wanna order on time!!
RR
Reanna Rosales
Feb 13, 2026
1.0
This entire crew besides the lady in the front is rude and I am extremely disappointed with the manager on site. Not only was the bigger girl at the second window rude and basically tossed my food at us, she then forgot multiple items in my order. The first cashier didn’t give us a receipt which is an issue itself but then they tried to charge us for something they originally up seller to us. When we came back inside to retrieve a missing item, an older woman gave us great customer and tried her best to fix our issue. With the manager in front , they gave us a McGriddle with missing cheese and messily thrown together. Super disappointing kitchen crew and super disappointed with the manager as well who cannot get his team in check and allows a team member to upstage him in customer service.
SC
Steve Cortes
Feb 5, 2026
5.0
Probably one the better Mc Donald's in this area. Definitely much better than the one on Foothill and Cherry.
What are the hours of operation for this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru service available 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 through their website or McDonald's App, including no-contact and same-day delivery options.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 17017 Sierra Lakes Pkwy, Fontana, CA 92336, USA.
Is there a rewards program available at this McDonald's?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What nearby restaurants can I visit along with McDonald's?
Nearby dining options include Wendy’s, Pollo Campero, Mimi’s Cafe, and Tio's Grille & Cantina. You can explore these places for a diverse food experience before or after your visit.
What nearby shopping and convenience stores are close to McDonald's?
Close by are Big 5 Sporting Goods for outdoor gear, TNT Fireworks for party supplies, Dollar Tree for discounts, and 7-Eleven convenience stores for quick snacks and drinks.
Are there medical facilities near McDonald's in Fontana?
Yes, there are several medical centers and clinics nearby such as Dignity Health Urgent Care, Sierra Parkway Dental Care, Quest Diagnostics, and San Bernardino Medical Group, useful for health-related needs when visiting the area.
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