McDonald's

3.7
2578 reviews
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Business Details

16063 Foothill Blvd, Fontana, CA
92335, United States
(909) 854-3269
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16063 Foothill Blvd, Fontana, CA
92335, United States

Hours

Reviews

3.7
2,578 reviews
5 stars
1,159
4 stars
467
3 stars
338
2 stars
171
1 star
443

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in drive-thru and in-store, leading to frustration and dissatisfaction.

Wait Times

Customers consistently mentioned long wait times for orders, both at the drive-thru and inside the restaurant, often exceeding reasonable expectations.

Food Quality

Several reviews noted issues with food quality, including cold or reheated items, and incorrect preparation of meals.

Cleanliness and Organization

Feedback indicated a lack of cleanliness and organization within the restaurant, contributing to a chaotic dining experience.
  • MO
    Miguel Ojeda
    5 days ago
    5.0
    Love my chicken sandwich and the Big Mac
  • RR
    R R
    Nov 12, 2025
    1.0
    Great Customer service
  • DG
    Damyan Garcia
    Nov 10, 2025
    1.0
    Always have to wait 10 minutes outside for a coffee…
  • KZ
    Karlos Zotomayor
    Oct 28, 2025
    2.0
    Demasiado se tardan, para atender* al cliente..alegan que para éso, están las computadoras para ordenar*
  • CH
    cameron herbert
    Oct 25, 2025
    1.0
    Horrible management. Annabelle, who was apparently the shift manager at this location on 10/24/2025 at 9:50pm. Where the fryer and fry prep area was being cleaned so all the fry orders were made in a cardboard box! I waited 25 minutes for my order just to receive cold fries. I asked for a replacement and waited another 15 minutes for fries while I was at this point requesting to speak to the manager. After asking several employees for the manager several times I was met by an employee who the manager sent out instead. I told that person that this conversation was for the manager not a regular member of the crew and was met with hostility and anger. “Well if you want that you have your just call back in the morning because she is busy “ wow, I am given my new order of fries and leave to my car. Once inside my car I try one of the fries and it tastes of chemicals, they left a foul taste in my mouth. I go back inside and ask again for the manager or anyone who will take any pride in their job to just refund my fries. After coming back inside no one is coming to help and I have to announce that I need assistance as the entire store is talking, sweeping one spot, or celebrating a birthday party in the back of the store with the do nothing manager. Oh and when you call the store like I was demanded to it does not go through or get answered. A manager who cannot properly manage and a franchise owner who does not care about their business is the only thing that can ruin McDonald.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Fontana, CA?

McDonald's in Fontana, CA is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and what delivery options are available?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.