Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported cold, stale, or poorly prepared food, including issues with fries and chicken.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, leading to a negative dining experience.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Operational Problems
Customers experienced issues with the drive-thru hours, with reports of the location closing early or not taking orders despite being within operating hours.
Inconsistent Experience
While some customers reported positive experiences with quick service and friendly staff, these were overshadowed by numerous complaints about the overall management and service quality.
JG
Jaime Galindo
Nov 7, 2025
5.0
It's a nice quiet neighborhood. On my way between two of my work locations. Service was fast, accurate order. Handled the food with care.
LT
Linda Torres
Oct 31, 2025
1.0
Slow customers service I been waiting for 30 minutes in line and no one has taken my order this is insane you guys need to hire more people that know what there doing customer come 1st
SM
S M
Oct 26, 2025
2.0
6 fries on my grandson's kids meal " YOU GOT TO BE KIDDING " I saw the fries box super empty and I had to count it. The fries tasted stale and they were hard as if they were too old. My chicken wraps were horrible. The prices are too expensive for poor quality food. No one to take orders inside. Probably the next time we'll end up preparing our meals in the back. Best thing is to just cook delicious meals at home and less expensive!!.
JM
Jonathan Morales
Oct 25, 2025
1.0
A disgusting and filthy place full of employees who don't want to help. The restrooms are gross. Do not come here
NP
nicholas pennington
Oct 16, 2025
1.0
don’t stop here unless you have ample time; there’s a solid 75% chance the employees give your food to the wrong person, or just straight up forget about your order because they closed it out too early.
What are the operating hours of McDonald's in Fontana, CA?
McDonald's in Fontana is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 11663 Cherry Ln offers drive-through service, open from 5:00 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
What delivery options are available at this McDonald's?
You can get curbside pickup, delivery, same-day delivery, and no-contact delivery from this McDonald's location.
How can I order McDonald's from the Fontana location online?
Orders can be placed online through McDonald's delivery website or via the McDonald's app on iOS and Android.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Where can I find the full menu for McDonald's in Fontana?
The full menu is available online at McDonald's official website via https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby places to visit before or after dining at McDonald's?
Nearby places include Fontana Bird Park for outdoor activities and Pancho Villa's Restaurant if you want to enjoy Mexican cuisine.
Are there other nearby food options around this McDonald's?
Yes, you can find LA MICHOCANA for desserts, Blimpie for fast food, WaBa Grill for Asian fusion cuisine, and Master Donuts for bakery treats nearby.
What community centers and services are close to McDonald's at 11663 Cherry Ln?
Near McDonald's are the Don Day Neighborhood Center and City of Fontana Community Centers offering social and public services.
Is there public transit or other conveniences near this McDonald's?
While public transit specifics aren't listed, nearby conveniences include Rite Aid pharmacy, Family Dollar discount store, and a Bitcoin ATM from LibertyX.