McDonald's

3.5
3316 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10143 Sierra Ave, Fontana, CA
92335, United States

Hours

Reviews

3.5
3,316 reviews
5 stars
1,348
4 stars
595
3 stars
491
2 stars
258
1 star
624

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were numerous complaints about food being served cold or stale, with some customers expressing disappointment in the freshness of the items.

Customer Service

Several reviews mentioned poor customer service, including rude staff and lack of assistance, particularly from management.

Cleanliness

The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions.
  • NN
    NN
    3 days ago
    2.0
    Came up to the drive-through nobody was answering. I don’t know what they’re doing in there but maybe he should go check. I’ll bet you there’s some pretty girl in there. they close at 3 AM. I’m here at 2:30 AM. Oh well I’ll try Jack in the box.
  • DR
    Dwayne Ruark
    Nov 8, 2025
    5.0
    I ate at McDonald's it was a lot like eating at McDonald's everybody knows McDonald's if you don't know McDonald's you don't get out enough
  • JV
    Jorge Virgen
    Oct 29, 2025
    1.0
    They are taking the monopoly stickers off your items. They promote they participate but the food items don't have it. This is the 2nd time in this McDonald's.
  • BL
    BIG LOS
    Oct 24, 2025
    2.0
    ITS MICKEY Ds , SHOULD BE FAST FOOD THEY MISSED THE MEMO AT THIS LOCATION YES I TRIED AT DIFFERENT TIMES AND ALWAYS ASKED TO BE PARKED, AFTER WAITING 5+ MIN TO ORDER (NOPE THE LINES AREN'T LONG) SO IF YOU HAVE TIME TO KILL, COME ON BY
  • CS
    Christian S
    Oct 22, 2025
    1.0
    Waited 21 minutes for a hot n spicy that I ordered on the app. Then tried to charge me for a buffalo sauce when they've always given it for free. Service inside is extremely slow.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 10143 Sierra Ave, Fontana?

McDonald's is open daily from 5:00 AM to 3:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 3:00 AM.