Brand Certified
El Pollo Loco
3.9(1363 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
9171 Sierra Ave, Fontana, CA
92335, United States
Certified by El Pollo Loco • Mar 01, 2026
(909) 356-9215
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/fontana/9171-sierra-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fontana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.9
1,363 reviews
5 stars
680
4 stars
290
3 stars
128
2 stars
63
1 star
202
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing overcooked or poorly prepared items, while others praised the freshness and taste.
Customer Service
Service quality varied significantly, with many customers noting rude or unhelpful staff, while a few highlighted excellent service from specific employees.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty tables and a need for better maintenance.
Order Accuracy
Several reviews indicated issues with order accuracy, including missing items and incorrect food preparation.
- CMClyde McDonaldFeb 15, 20263.0I ordered a twelve piece mixed meal and when we got home to eat it the chicken was hard, dry and overcooked.
- NMNeftaly M.AFeb 3, 20263.0!Mucho tiempo en espera de nada sirve que tiene cajero virtual ,😶🌫️
- AEAndres EspinosaFeb 2, 20265.0I love this Pollo Loco... It's clean and the service is pretty bad.
- DODamon OJan 11, 20263.0Wait was to long and staff was not friendly
- IJInez JohnsonDec 27, 20251.0I wanted a fresh, hot and tasty like most Pollo Loco locations. I figured a quesadilla would be good. I was wrong. The drive thru was busy. so going inside, the restaurant was so cold, no way to sit there. With over 5 people working, only order with a kiosk, no personal service here. About 15 minutes later, the food was handed to me without napkins or salsa available. By the time I got to the car my door was cold. I ate it, hungry. Disappointed yes. Will I go back? Dought for sure.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Fontana?
El Pollo Loco in Fontana is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located?
The restaurant is located at 9171 Sierra Ave, Fontana, CA 92335, USA.
Does El Pollo Loco in Fontana offer delivery services?
Yes, El Pollo Loco provides delivery services for customers.
Can I order food from El Pollo Loco through a mobile app?
Yes, you can use the El Pollo Loco app available on the Apple App Store to place your orders easily.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco Fontana?
Yes, the restaurant offers free Wi-Fi to its customers.
Does El Pollo Loco Fontana have a drive-through service?
Yes, El Pollo Loco in Fontana has a drive-through for convenience.
What nearby shopping center can customers visit before or after dining at El Pollo Loco?
Customers can visit Plaza Fontana, a nearby shopping center and event venue, which is close to El Pollo Loco.
Are there medical services near El Pollo Loco in Fontana?
Yes, there are several nearby medical services such as Dentistry 4 All of Fontana, Fontana Dental Group, Ehrler Orthodontics, and Sierra Family Dental Center.
Where can I find professional mortgage and financial services near El Pollo Loco?
Nearby you can find Eagle Empire Mortgage, CI Financial and Insurance Services, and Upraise Your Credit for mortgage and financial assistance.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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